✨ AI Insights & Summary
This Sr. HR Associate role at G-P (Global Payroll) is an exceptional opportunity to join a rapidly expanding, remote-first SaaS company that is a leader in enabling global employment. You'll be at the forefront of supporting professionals across the Americas region, playing a crucial role in the 'Hire to Retire' HR processes that underpin international operations. If you thrive in a fast-paced, international environment and possess strong HR operations and bilingual skills, this is your chance to contribute to a company that truly breaks down barriers to global business.
About G-P
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About The Position
As a Sr. HR Associate, Shared Service Centre in a fast-growing company, you will have responsibility for supporting professionals we engage on behalf of our clients throughout the region and assisting in the administration of the back-end HR Hire to Retire Processes that support the infrastructure of our international entities. We are looking for someone with experience throughout Americas region.
What You Will Do
- Support key employee life cycle processes: onboarding, contract review and supporting payroll and benefits enrollment.
- Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
- Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
- Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
- Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, phone and other means of communication)
- Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, pension providers
What We Are Looking For
Minimum Requirements
- 2-4 years of HR operations experience
- Proficient in both written and verbal English & Spanish
- Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
- Strong administration background
- Literacy with MS Office
- Shared Services experience supporting Americas region
- Self-motivated and comfortable working independently in a fully remote setup.
- Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.
- Ability to work in international team comprised of team members in different locations and from different cultures and backgrounds
Preferred Qualifications
- Portuguese and/or French language, not mandatory but this would be a plus.
- General Knowledge of LATAM/America labor registration ( Colombia, Peru and Brazil is preferred)
- Technology & Systems Expertise : Case Management, HR/Payroll and Ticketing Tools.
- Multi-Country & Compliance Knowledge
- Shared Services Environment: 2+ years of experience working specifically within an HR Shared Services Center (HRSSC), Global Business Services (GBS), or a centralized call center environment.
- Vendor Management: Experience coordinating with third-party vendors for background checks, payroll processing, or health insurance enrollment.
- High Attention to Detail: A "right first time" approach to handling sensitive data entry (such as salary adjustments or contract amendments) where minor typos have large consequences.
Compensation
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.