Operations & Business Development Support

Key Responsibilities

Vendor & Compliance Management

• Collect and track essential vendor documentation, including Certificates of Insurance (COIs), W-9 forms, trade licenses, and vendor agreements.
• Monitor insurance and license expiration dates to ensure continuous compliance.
• Assist in the onboarding process for new subcontractors and vendors.
• Verify that all vendors adhere to client requirements and established operating procedures.

Billing & Accounting Assistance

• Support invoice collection and submission processes.
• Validate invoices against approved work orders and Not-to-Exceed (NTE) amounts.
• Coordinate with the accounting department on accounts receivable and payable matters.
• Track any missing documentation required for timely payment processing.
• Maintain meticulously organized financial and operational records.

Client Communication

• Serve as a professional and responsive point of contact for both clients and vendors.
• Follow up on service updates, scheduling, and address customer concerns promptly.
• Uphold a high level of professionalism and responsiveness in all interactions.
• Escalate operational issues to management as needed.

Business Development & Social Media Support

• Contribute to business development efforts by researching potential clients and maintaining updated prospect lists.
• Assist with client outreach initiatives, follow-ups, and proposal preparation.
• Help manage and update the company's social media accounts and overall online presence.
• Create and schedule engaging social media content and company updates.
• Monitor social media engagement and support broader marketing and branding initiatives.

Qualifications

• Technical profiles are preferred.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills in English.
• High attention to detail and a strong sense of follow-through.
• Proficiency with:
• Microsoft Office Suite / Google Workspace
• Excel / Google Sheets
• Email management tools
• CRM or work order systems
• Ability to work independently and effectively manage priorities.
• Professional communication skills tailored for clients and subcontractors.

About Us

We are a fast-growing U.