Scheduling Coordinator

Overview

Chronic Care Staffing is seeking a highly organized and detail-oriented Scheduling Coordinator to support our patient referral and care coordination processes. In this role, you’ll serve as a vital connection between patients, healthcare providers, and external specialists, ensuring referral documentation is processed accurately and efficiently.

If you thrive in a fast-paced administrative environment, enjoy working with healthcare records, and take pride in maintaining accuracy, we’d love to hear from you.

Location: Remote (Work from Anywhere)
Schedule: Full-Time
Pay Rate: $16.00 - $17.00 per hour
Employment Type: Full-Time

Responsibilities

• Review electronic health records (EHRs) to gather and verify patient information.
• Retrieve and organize essential documentation, including:
• Demographic sheets
• Insurance cards
• Recent office visit notes
• Prepare and submit referral packets to external medical specialists.
• Process referrals through fax, phone, and secure healthcare portals.
• Utilize internal specialty resource guides to identify appropriate referral destinations.
• Ensure referral packages are complete, accurate, and compliant with company standards.
• Collaborate closely with follow-up and care coordination teams.
• Cross-train on additional workflows to support operational needs.
• Monitor documentation quality and identify missing or incorrect information before submission.

Must Have

• 1–2 years of experience in:
• Medical office administration
• Healthcare clerical support
• Health administration
• Patient services coordination
• Comfortable navigating Electronic Health Records (EHR) systems.
• Strong computer and data entry skills.
• Exceptional attention to detail.
• Ability to manage multiple tasks and prioritize workload effectively.
• Strong written and verbal communication skills.
• Ability to work independently in a remote environment.

Nice to Have

• Experience handling patient referrals or authorizations.
• Familiarity with specialty care terminology such as Dermatology, ENT, Cardiology, Orthopedics, etc.
• Previous experience working with healthcare scheduling platforms.
• Understanding of insurance verification processes.

Benefits

• Fully remote work environment
• Consistent full-time schedule
• Comprehensive onboarding and training
• Career growth opportunities within healthcare operations
• Supportive team environment
• Meaningful work that directly impacts patient care outcomes