About the Role

Chronic Care Staffing is seeking a compassionate and detail-oriented Remote Care Coordinator - LVN/LPN licensed in Illinois to support patients managing chronic health conditions through proactive outreach and ongoing care coordination.

In this role, you will serve as an essential connection between patients and healthcare providers, helping improve patient outcomes through education, advocacy, and consistent communication. This opportunity is ideal for licensed nurses who enjoy patient interaction, care coordination, and the flexibility of working remotely in a structured healthcare environment.

Responsibilities

• Conduct monthly Chronic Care Management (CCM) calls to assess patient health status and provide patient education.
• Perform medication reconciliations and identify barriers to care adherence.
• Assist with health risk assessments, remote patient monitoring, and transitional care management activities.
• Accurately document all patient interactions within Electronic Health Record (EHR) systems.
• Collaborate with providers and clinic staff to support individualized patient care plans.
• Connect patients with appropriate community resources and support services.
• Maintain HIPAA compliance and patient confidentiality at all times.
• Independently manage schedules, patient outreach, and productivity goals.

Requirements

• Active, unencumbered Illinois LVN/LPN license.
• Bilingual in English and Spanish.
• Active Basic Life Support (BLS) certification.
• Strong ability to work independently and manage time effectively.
• Excellent communication and critical thinking skills.
• High proficiency with Electronic Health Records (EHR) systems and Google Suite.
• Dedicated HIPAA-compliant home office space with a private, secure environment and locked door.
• Reliable high-speed internet connection.

Nice to Have

• Previous experience with Chronic Care Management (CCM) programs and billing workflows.
• Experience in remote healthcare, telehealth, or virtual patient support environments.
• Familiarity with Atlas or similar clinical management software platforms.

Benefits

• Fully remote work environment.
• Consistent full-time schedule.
• Opportunity to make a meaningful impact on patient outcomes.
• Supportive clinical team environment.
• Career growth within chronic care management operations.
• Ongoing exposure to modern healthcare technology and care coordination workflows.

Compensation

• Pay Rate: $24+ per hour