Facility Support Specialist

IMPORTANT: APPLICATIONS WITHOUT A CV WILL NOT BE PROCESSED.

Job Summary:

The incumbent will be responsible for providing a high standard of facility support across all areas of the site, ensuring safe and healthy working conditions for everyone in the building at all times.

Key and Critical Responsibilities:

• Process facility work requests as assigned by your Manager.
• Coordinate all assigned maintenance work requests, including preventive maintenance, equipment record files, and time records.
• Assist in sourcing appropriate and comparative quotations from suitable vendors for upcoming works.
• Act as the main liaison and monitor the performance of all vendors at your assigned location (e.g., Security, Cafeteria, Custodial services).
• Continuously monitor and improve supplier delivery and quality performance.
• Play an integral role in mitigating potential problems in day-to-day operations using corrective tools or additional resources as guided by the line Manager.
• Maintain accurate records for all assigned ongoing projects, including quotations, material costs, sub-contractor labor, receipts, delivery notes, and job completion reports.
• Collaborate with relevant Points of Contact (POCs) for all building and equipment certifications as required by local law.
• Supervise subcontractors on site as required.
• Perform and document all routine checks throughout the buildings to ensure a safe environment and compliance with safety rules and standards (daily, weekly, fortnightly, monthly, quarterly, yearly).
• Perform stock checks and asset inventory checks as required and assigned.
• Perform minor repairs as necessary (e.g., changing light bulbs, ensuring fire safety, fixing desks/chairs, basic plumbing).
• Oversee and conduct emergency drills as required.
• Ensure proper signage is displayed in the buildings.
• Ensure sites are consistently equipped with adequate first aid supplies.
• Oversee and ensure that accidents/incidents are investigated and recommend remedial actions.
• Process requests for card access and modifications; monitor, track, and evaluate card access activity system-wide.
• Process additions and terminations for Access Control systems.
• Monitor cameras and serve as the point of contact for retrieving camera footage.
• Monitor terminations and update reports at all locations, including disabling cards for 90 days or more.
• Populate training room schedules for the assigned site.
• Respond to assigned facility tickets on a daily basis.

Education/Experience:

• Bachelor's Degree, First Degree, Trade/Vocational School certificate or equivalent required.
• 4 or more years of experience in a similar position.
• Working knowledge of MS Office Suite.
• Basic level certification in electrical and plumbing would be an asset.
• A vehicle would be considered an asset.

Special Requirements:

• Ability to work a flexible shift, including nights, when required.
• Ability to report to work at all locations, if required.
• Frequently required to stand, reach, bend, sit, and/or walk during scheduled shifts. Occasionally exert up to 35 lbs. of force to push, pull, lift, or otherwise move objects.
• Must have manual dexterity and visual acuity to safely use necessary tools/equipment.
• Must have visual acuity to prepare and analyze data and/or to view a computer terminal.

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