✨ AI Insights & Summary
This is a critical entry-level role for aspiring cybersecurity professionals seeking hands-on experience in a Security Operations Center (SOC). Intelligent Technical Solutions (ITS) offers a structured environment with clear performance indicators, ideal for developing essential skills in threat detection and incident response. The comprehensive benefits package and the opportunity for company-paid training make this a compelling position for individuals eager to build a solid foundation in cybersecurity.
About the Role
As a SOC Analyst Level 1 at Intelligent Technical Solutions (ITS), you will serve as the initial line of defense, responsible for monitoring, analyzing, and responding to security threats. This position demands a practical, hands-on approach to security operations, incident response, and threat detection, working closely with SOC leadership to ensure efficient identification, escalation, and resolution of security events.
Job Responsibilities
- Monitor and analyze security alerts from various tools (SIEM, MDR, IDS/IPS, etc.) to identify potential threats.
- Triage security incidents, categorize alerts, and escalate them as required.
- Assist in incident response efforts, including investigation and containment of threats.
- Conduct initial forensic analysis on logs and endpoint events to detect malicious activity.
- Maintain accurate documentation for security events, playbooks, and escalation procedures.
- Collaborate with fellow SOC team members to enhance threat detection and response capabilities.
- Work with clients to remediate security issues such as business email compromise, malware, and unexpected software.
- Provide support to IT teams in implementing security policies and best practices.
- Assist in vulnerability management and patching by identifying and reporting risks.
- Continuously improve security processes through research on new threats and vulnerabilities.
Job Maintenance
The ideal candidate will embody ITS’s commitment to continuous learning and adaptation, demonstrating a proactive approach to staying current with cybersecurity developments and fostering a similar culture within the team.
Job Qualifications
- 1+ years of experience in a SOC, cybersecurity, or IT security-related role.
- Fundamental understanding of cybersecurity principles, networking, and operating systems.
- Experience with security tools such as SIEM, EDR, firewall logs, and IDS.
- Basic knowledge of threat intelligence, malware analysis, and attack methodologies.
- Strong problem-solving and analytical skills.
- Ability to follow standard operating procedures and incident response guidelines.
- Effective written and verbal communication skills.
- Understanding of Windows, macOS, and Linux operating systems.
- Familiarity with Microsoft Entra, Microsoft Azure, and Google Workspace.
- Ability to thrive in a fast-paced, team-oriented environment.
- Must hold CompTIA Security+ and CompTIA Network+ or equivalent certifications.
- A Bachelor's degree in Cybersecurity or Information Technology, or CompTIA CySA+ certification, is a plus but not required.
Job KPIs
- Alert Handling Time: Efficiency in analyzing and escalating security alerts.
- Incident Response Time: Speed and accuracy in responding to security incidents.
- False Positive Rate: Ability to distinguish real threats from false positives.
- Documentation Accuracy: Quality and completeness of incident reports.
- Collaboration Effectiveness: Contribution to team discussions, investigations, and process improvements.
- Security Awareness Contribution: Participation in security training and threat research.
Job Requirements
- Home Office Setup:
- Computer: Minimum 8GB RAM; Windows 11 (Intel i5/i7 8th gen+ or AMD Ryzen 5/7 2000+ series) or macOS 12+.
- Internet: Stable connection with at least 5 Mbps download and upload speeds.
- Audio Equipment: Quality headset with noise cancellation.
- Mobile Device: Smartphone capable of installing Microsoft Authenticator app.
- Webcam: HD webcam.
- 2nd Monitor.
- UPS (Uninterruptible Power Supply) if using a desktop (not needed for laptops).
- Strong cultural alignment with ITS core values.
- Excellent command of the English language (spoken and written).
- Full-time availability (40 hours/week), with shifts potentially outside regular business hours after training.
- Ability to pass online behavioral and cognitive assessments.
- Preferred Certifications: At least 2 of the following: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
- NBI Clearance (for PH applicants).
Compensation
Pay rate starts at $6.07/hr, with potential variations based on experience and location.
Benefits
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starting at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holidays
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
Fast-Track Your Application
PRE-RECORDED VIDEO INTERVIEW
Fraud Alert – Recruitment Scams
Intelligent Technical Solutions (ITS) advises caution regarding fraudulent job postings. Please apply only through official ITS channels. ITS does not request payment or sensitive personal information before a formal offer. Report suspicious communications to careers@itsasap.com. Verified openings are listed at https://www.itsasap.com/job-openings.