Digital Analyst

About Mercedes-Benz.io

We are Mercedes-Benz.io. Our mission is to ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz's digital future. We don’t digitize for the sake of being digital but for a better tomorrow for our customers. That’s not our job; it’s our passion. We love to reflect and challenge everything – the status quo, Mercedes-Benz, and ourselves. We share the same beliefs and stand up for each other, which is why we hire unique people to join our Tribe of digital enthusiasts.

Flexibility and Culture

We offer flexibility! You can choose to work remotely from any location in Mainland Portugal or from our offices in Lisbon or Braga. Our tribe is our beating heart, so we often organize company events and gatherings to bring MB.ioneers together. While some events are optional, your presence may be required for certain team events and/or occasions. We don’t care about your shoes, as long as you are wearing the right attitude. At Mercedes-Benz.io, we walk the talk and make things happen.

About the Team

As a Digital Analyst in the Retail team, you will play a key role in shaping the data foundation behind our digital retail platforms. You will be responsible for enabling data-driven decisions across dealer websites and customer journeys, supporting both internal teams and retailers with actionable insights.

What You'll Do

• Act as a trusted advisor by shaping data strategy, defining tracking needs, and delivering insights for decision-making.
• Manage the full analytical workflow from exploring and preparing data to analyzing, validating, and visualizing findings.
• Work autonomously with the analytics stack such as Power BI, Google Analytics, and Databricks.
• Define business KPIs and measurement frameworks with stakeholders.
• Analyze product data to understand user behavior and optimize customer journeys.
• Build dashboards, deliver KPI reporting, and present insights to product teams and stakeholders.
• Partner with Customer Insights to connect qualitative and quantitative learnings.

Requirements

To Succeed You Need

• Experience in digital analytics, including event or session-level tracking, user flows, and product behavior analysis.
• Experience with data visualization tools like Power BI.
• Working knowledge of Python, PySpark, or Pandas.
• Strong SQL skills for raw data exploration, complex queries, and large datasets.
• Strong communication and presentation skills.
• Ability to work autonomously, manage priorities, and deal with ambiguity.

Bonus Points

• Experience with GA4 data.
• Understanding of dataLayer, tracking setup, and validation.
• Knowledge of ETL basics and data quality principles.
• Ability to optimize queries and aggregations for large datasets.
• Hands-on experience with machine learning methods.
• Comfort applying practical statistics, including before/after comparisons, assumption checks, and significance testing.
• Confidence working with A/B tests, from defining and setting them up to analyzing results and understanding variability and limitations.

What We Offer

• Open-source software.
• No top-down hierarchy; we trust in your self-organization.
• Colleagues who are smart, driven, and collaborative.
• An open-minded and informal culture backed by a global brand.
• Life insurance.
• Proactive self-development through international trainings and conferences.
• Brand Connection perks.
• Much more cool stuff.

Our Process

1. Screening Call with our recruiter.
2. Technical Interview.
3. Team Interview.
4. Culture Interview.
5. Offer.

About Us

Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services, and aftersales solutions. We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.

Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products. Please send your resumé in English and PDF.