Conflict Management Training Course Instructor | Conflict Management Training [USARC0020020]

ProSidian, a distinguished Management and Operations Consulting Services firm, is seeking a Conflict Management Training Course Instructor to support Program Support for the U.S. Army Reserve (USARC) civilian leadership development program. This exempt 1099 contract position features a hybrid work arrangement, combining on-site and virtual delivery, primarily located in the Southeast region (Fort Bragg, NC/Virtual Delivery).

About the Role:

Aligned with the GSA Labor Category: Content Subject Matter Expert/Instructor II, this role focuses on delivering Civilian Training Services in "Conflict Management" to the DOD/Military sector, supporting USARC's "Civilian Personnel Management Office (CPMO)." Your expertise will be crucial in fostering constructive resolution of workplace disputes and improving team dynamics.

Job Overview:

• Provide expert instruction in Conflict Management Training as part of Human Capital (HC) Solutions for USARC.
• Contribute to strengthening workforce readiness, leadership effectiveness, and mission performance through effective conflict resolution strategies.
• The program equips professionals with skills to recognize, address, and resolve workplace conflicts constructively, manage difficult conversations, and foster productive collaboration.

Learning Objectives:

Participants will gain the ability to:

• Recognize sources of workplace conflict.
• Improve active listening and empathy.
• Strengthen emotional intelligence in professional interactions.
• Apply negotiation and mediation techniques.
• Manage difficult conversations effectively.
• Build consensus and resolve disagreements constructively.
• Enhance collaboration and team effectiveness.

Responsibilities and Duties:

• Develop comprehensive and engaging lesson plans.
• Facilitate dynamic classroom and virtual instruction sessions.
• Conduct assessments to gauge participant understanding and skill application.
• Provide personalized coaching and feedback.
• Support curriculum updates and improvements based on participant feedback and evaluations.

Qualifications:

Desired:

• 5–10+ years of professional training, facilitation, instructional delivery, or military/civilian workforce development experience.

Education / Experience:

• Bachelor’s degree in a relevant field or equivalent experience.
• Instructional certifications are preferred.
• Possess 5–10+ years of professional training, facilitation, instructional delivery, or military/civilian workforce development experience.
• Experience within the DOD/Military Sector is highly advantageous.

Skills Required:

• Expertise in facilitation, adult learning principles, curriculum delivery, and virtual instruction.
• Skilled in assessment techniques and providing constructive feedback.
• Excellent communication, negotiation, and mediation skills.

Competencies Required:

• Leadership
• Collaboration
• Problem-solving
• Communication
• Adaptability
• Customer focus

Ancillary Details:

• Integrates LMS platforms, audio/visual technologies, interactive exercises, and performance-based learning methodologies.
• Typically delivers 1 Day (8 Hours) of Instructor-Led Training (ILT) or Virtual Engagements.
• Requires expertise in conflict resolution, negotiation, mediation, emotional intelligence, difficult conversations, perspective-taking, and role-play facilitation.

Other Details:

• NACI eligibility is required.
• Supports USARC CPMO Civilian Leadership & Development Program.
• Hybrid delivery model (in-person and virtual).
• Designated Work Site Address (Hybrid): 4710 Knox Street (Marshall Hall), Fort Bragg, NC 28310-5010.

Benefits and Highlights:

• Competitive Compensation
• Comprehensive Group Health Insurance (Medical, Dental, Vision)
• 401(k) Retirement Savings Plan with employer match
• Generous Vacation and Paid Time Off (PTO)
• Pre-Tax Payment Programs (FSA)
• Exclusive Purchasing Discounts & Savings Plans
• ProSidian Employee & Contractor Referral Bonus Program
• Performance Incentives
• Security Clearance is a valuable asset.