Business Development Manager – German Speaking (Europe)

About Nivoda

Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise.

Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world's best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.

Our Mission

Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That's exactly what we give them.

The Team ⭐️

Our Sales team is the engine that brings Nivoda's mission to life. We're a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewellery business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we're growing fast.

About the Role

As a Business Development Manager (BDM), you will be at the forefront of this growth, leading the charge in transforming potential into partnership and partnership into exponential growth. This role is not just about hitting targets; it’s about redefining what’s possible in the world’s largest diamond marketplace.

Our core DNA: we start with the customer and seek to understand. You will be the architect of customer growth and success, guiding clients from their first interaction with Nivoda to becoming lifelong advocates of our platform. Your influence will span the entire customer lifecycle, ensuring that every touchpoint is an opportunity to deliver value and drive growth.

Native or professional proficiency in English and German is required for this role.

What will YOU be doing?

• Inspire and Onboard New Customers: Engage with high-potential prospects in the DACH region, understanding their unique needs, and crafting compelling narratives that position Nivoda as their go-to marketplace. Partner with SDRs to seamlessly transition leads into active buyers.
• Champion Customer Success: Serve as the trusted advisor to your clients, building deep, value-driven relationships. You will be their strategic partner, anticipating their needs and proactively driving solutions that deliver unmatched ROI.
• Drive Strategic Growth: Identify and execute on opportunities to expand and deepen client engagement through up-selling and cross-selling initiatives. You will turn customer success into business growth, aligning Nivoda’s offerings with the evolving needs of our clients.
• Collaborative Excellence: Work hand-in-hand with SDRs, TAMs, and CS teams to ensure every customer journey is seamless and every handoff is flawless. You will be the linchpin that aligns efforts across teams, driving efficiency and maximising customer satisfaction.
• Data-Driven Performance: Leverage key metrics such as GMV, Active Buyers, First Purchases, Retention, Frequency, ARPU, and LTV to refine strategies, optimise performance, and contribute to the continuous improvement of our platform.
• Innovate for Impact: Actively collaborate with product teams, providing insightful customer feedback that drives innovation and positions Nivoda as the leader in the marketplace. You’ll be a catalyst for change, always pushing for better.

What do we need from YOU?

• Fluent in German & English.
• Experience selling in the DACH region.
• A passion for high-growth environments and a relentless drive to make things happen.
• Bachelor’s degree in Business, Marketing, or a related field.
• 4+ years of experience in a B2B customer-facing role, with a proven track record of exceeding sales targets and driving customer success.
• Exceptional communication, negotiation, and relationship-building skills.
• A collaborative mindset with a demonstrated ability to work effectively across teams.
• Proficiency in CRM software (preferably Salesforce) for pipeline management and an analytical approach to decision-making.

Nice to have ✨

• Experience in the B2B marketplaces, tech industry, or luxury goods market.
• Strong data analytics skills, with a history of using insights to drive business decisions.
• Advanced knowledge of sales methodologies and customer lifecycle management.
• Experience in driving strategic initiatives in a rapidly scaling environment.
• Additional European languages - French, Italian, Spanish, or Dutch.

Our culture and what we offer

At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda's success and scalability.

Our current benefits

• Flexible working hours and a vibrant company culture.
• Remote work.
• Plenty of opportunities for growth and learning.
• Unlimited holiday allowance.
• Chance to join and contribute to a company during its exponential expansion phase.

Equal Opportunity

Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts - don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.

Not quite the right fit?

If after reading this job description you believe this is not the best fit for you, we'd encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.