Customer Sales Manager (CSM) - Albertsons

About Kraft Heinz

At Kraft Heinz, our US Sales team is driven by a 'Growth and Winning Mindset' and a commitment to 'Superior Execution.' We aim to be an 'Indispensable Partner' to our customers, growing something great and making life delicious.

About the Role

As a Customer Sales Manager (CSM), you will be the primary sales and execution lead for a significant portion of our business with Albertsons, managing categories valued at $45MM. You will serve as the crucial link between Kraft Heinz and the customer's category management team, spearheading all selling activities, driving gross margin improvements, and increasing market share. Your goal is to achieve revenue and share objectives, implement growth strategies, provide category management expertise, and ensure coordinated cross-functional sales value delivery.

Essential Functions & Responsibilities

• Partner effectively with customers at all levels to understand their business and drive positive growth.
• Achieve New Item Authorization goals, Distribution goals, and Base Business Objectives (Revenue, Share Growth, Authorizations, Distribution, Optimal Shelving).
• Meet promotional revenue objectives by tactic, price point, Drive Period, and Selling Event, while implementing Kraft Heinz pricing strategies.
• Collaborate cross-functionally to ensure effective execution of assigned category objectives.
• Maintain comprehensive business documentation and records.

Expected Experience & Required Skills

• Proven experience in customer management, account management, and/or retail sales management within the CPG industry.
• Demonstrated ability to own business processes and Category management in a complex sales role, managing a desk of at least $10MM in business.
• Proven ability to manage and balance a large trade budget.
• Customer-first mentality with a track record of achieving objectives.
• Ability to work autonomously within a CBT framework, planning, organizing, and achieving priorities.
• Polished interpersonal skills (written, verbal, presentation) with negotiation and influencing capabilities.
• Proficiency in Microsoft Office and proprietary Sales systems (e.g., IRI, Spark).
• Strong analytical skills with experience using syndicated and/or ambiguous data to develop comprehensive business plans and influence customer objectives.
• Willingness to travel 10-20% out of the area as needed.

Compensation & Benefits

• New Hire Base Salary Range: $96,800.00 - $121,000.00
• Bonus: Eligible for a performance-based bonus.
• Total Rewards: A meaningful and flexible spectrum of programs designed to support a diverse workforce.
• Benefits: Comprehensive coverage for employees and dependents (Medical, Prescription Drug, Dental, Vision, 401k, Life, Disability, etc.).
• Wellbeing: Access to events, resources, and learning opportunities promoting physical, social, emotional, and financial well-being.

Location

Employee's Home - National

Equal Opportunity Employer

Kraft Heinz is an Equal Opportunity Employer. Applicants requiring accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.