✨ AI Insights & Summary
This remote Customer Support Consultant role with SupportYourApp offers an exciting entry point into the global customer service industry, specifically for native Danish speakers seeking flexibility and professional growth. Collaborating with leading tech companies, this position emphasizes building customer relationships and applying best practices in a multicultural, work-from-home environment. It's an excellent opportunity for individuals with at least 6 months of customer support experience and strong communication skills to join a supportive, trust-based organization with competitive compensation.
Native Danish Customer Support Consultant (Remote)
About SupportYourApp
SupportYourApp is a global Support-as-a-Service leader, partnering with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate across 30+ countries, with team members from 90+ countries, and support customers in 60 languages. Our mission is to help SaaS, software, and hardware brands deliver secure, world-class customer and technical support.
Talent Bench Opportunity
We are currently expanding our talent bench—a pool of skilled Customer Support Consultants eager to grow with us and be prioritized for new projects. If you're ready to join a multicultural, multilingual community and advance your career while working from home, this could be your next step.
What You Will Do
- Deliver outstanding customer support via calls, chats, and emails.
- Build strong and lasting customer relationships.
- Keep up with evolving tools and technology.
- Handle sensitive customer data with care and security.
- Apply the latest and greatest customer happiness practices.
- Maintain a deep understanding of client solutions and meet KPIs.
- Communicate with developers and cross-functional specialists.
What You Need to Succeed
- Native Danish and good English communication skills (B2 level or higher).
- 6+ months of experience in a customer support role.
- CRM systems expertise.
- Strong analytical thinking and research skills.
- Positive, proactive, and responsible attitude.
- Personal computer (at least 8GB RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).
Will Be a Great Plus
- Experience in technical support.
What You Get in Return
- Opportunity to provide services during flexible hours.
- Full remote cooperation.
- Inclusive international environment.
- Compensation in USD.
- Rewards for referring friends.
- Balance between project workload and personal time, supported by an internal health policy.
- Responsive leadership interested in your development and long-lasting cooperation.
- Greenhouse conditions for self-development.
- A culture built on trust, with no time-tracking requirements.
Note: Benefits and conditions may vary depending on the terms of engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.
Application Information
To apply, please visit: https://weworkremotely.com/remote-jobs/supportyourapp-native-danish-customer-support-consultant-remotely