SaaS Project/Marketing Manager

About Bluebox

We are a growing SaaS company building innovative web applications for businesses worldwide. We operate with a lean, high-performance team and are looking for an organized, commercially minded Project Manager to coordinate product delivery, client success, and growth initiatives.

This full-time contracted position operates Mon-Fri UK working hours.

This hybrid role combines Project Management, Client Success, Product Operations, Digital Marketing, and Business Development.

Working Hours

• Fully Remote
• Full-Time (Contracted)
• Monday to Friday
• UK Hours (9:00am – 5:00pm)

The Role

You will act as the bridge between customers, developers, and business stakeholders, ensuring projects are delivered on time and aligned with client requirements.

You will also support growth initiatives through digital/social-media campaign creation, marketing coordination, lead management, KPI tracking, and customer success activities.

Key Responsibilities

Project Management & Product Operations (60%)

Client & Stakeholder Management

• Lead client discovery and requirements-gathering sessions
• Translate business requirements into clear development tasks
• Manage timelines, priorities, and stakeholder communication
• Provide regular project updates and status reporting

Development Coordination

• Coordinate developers, designers, and stakeholders
• Manage sprint planning, stand-ups, reviews, and retrospectives
• Track project milestones and delivery schedules
• Ensure work remains within scope and deadlines

Technical Triage & QA

• Document bugs, issues, and feature requests
• Reproduce and prioritize technical issues
• Assist with testing and acceptance validation
• Communicate technical requirements clearly to developers

Documentation

• Create user stories and acceptance criteria
• Maintain project documentation, SOPs, backlogs, and roadmaps

Growth Marketing & Business Development (40%)

Marketing

• Create and coordinate marketing campaigns across SaaS products
• Manage content calendars and social media activity
• Monitor campaign performance and recommend improvements
• Support website updates and marketing collateral

Sales & Growth

• Track leads, sales pipelines, and key KPIs
• Maintain CRM records and reporting
• Support outbound prospecting and inbound enquiries
• Identify growth opportunities and process improvements

Customer Success

• Support onboarding and customer adoption
• Track feedback and feature requests
• Contribute to retention and customer satisfaction initiatives

Requirements

Communication (Essential)

• Excellent spoken and written English
• Confident communicating with customers, executives, and technical teams
• Strong meeting facilitation and presentation skills

Project Management Experience

Minimum 3 years' experience managing:

• SaaS products
• Web application projects
• Software delivery teams

Experience with:

• Agile/Scrum methodologies
• Managing developers and stakeholders
• Delivering projects on time and within scope

Technical Understanding

You do not need to be a developer, but you should understand:

• SaaS products and web applications
• APIs and integrations
• Databases and data structures
• Front-end and back-end systems
• Software development lifecycles
• Bug reporting and QA processes
• Version control concepts

Tools

Essential

• GitHub
• Scrum / Agile
• Figma
• Slack
• Jira, ClickUp, Asana, Monday.com, Trello, or similar

Preferred

• HubSpot or other CRM platforms
• LinkedIn Marketing
• Email marketing platforms
• Marketing automation tools
• AI productivity tools (ChatGPT, Claude, Gemini, etc.)

What We Offer

• Fully remote position
• Full-time employment
• UK working hours (Mon–Fri)
• Direct access to company leadership
• Exposure to multiple SaaS products
• High ownership and autonomy
• Growth and advancement opportunities

Compensation

US$1,500 per month

Application Requirements

Please submit your CV to job3762@hrsorcery.com