Facilities Coordinator

About Life Without Barriers

Life Without Barriers is a prominent social purpose, not-for-profit organization with 8,000 employees serving over 500 communities across Australia. We are dedicated to supporting children, young people, families, people with disability, older individuals, and those with mental illness, as well as assisting the homeless, refugees, and asylum seekers. Our commitment is to change lives for the better through a focus on people, not profit.

We actively encourage applications from individuals of Aboriginal and Torres Strait Islander backgrounds and people with disability, reflecting our commitment to diversity and supporting the unique needs of our clients.

About the Role

Reporting to the Facilities Contract Lead, this permanent, full-time role is responsible for maintaining all LWB properties in a safe, secure, and suitable condition for employees, clients, and visitors. You will collaborate closely with the Facilities Maintenance Vendor to manage property vacates, maintenance, and compliance. This is a remote position, allowing you to work from your preferred location in Australia, with occasional travel and office-based work required. You may also be required to be on-call every four weeks for a seven-day period, with compensation provided.

Key Responsibilities

• Establish and manage day-to-day relationships with the facilities maintenance vendor, supporting site escalations, quality, time, and safety reviews, EOT requests, site access issues, modification requests, commercial cleaning, and PSI inspection processing.
• Maintain an up-to-date property database and action all tickets promptly.
• Coordinate maintenance planning and execution to minimize disruption to properties and clients.
• Ensure work order closure, validation, and cost reconciliation of invoices.
• Coordinate maintenance on leased properties with managing agents/landlords.
• Validate invoices via the portal and cross-check quotes against received invoices.
• Ensure all contractors are inducted and compliant with LWB policies and procedures.
• Verify that all LWB properties meet HSE requirements and comply with current legislative standards.
• Manage the delivery of annual Property Safe Inspections for all properties.
• Proactively identify opportunities for service and delivery improvements and make recommendations.

Skills & Experience

• A Class C Driver’s License.
• Demonstrated experience in a similar facilities management role.
• Proficiency with facilities management software programs.
• Proven ability to manage competing priorities and deliver high-quality outcomes within agreed timeframes.
• Ability to prioritize and execute tasks effectively in a fast-paced environment.
• Strong customer service and communication skills.
• Robust problem-solving abilities.
• Capacity to work collaboratively with diverse stakeholders, including peers, employees, and external organizations.
• Proficiency in the Microsoft Office suite.

Successful candidates will be required to clear probity checks, including a National Criminal History Record Check.

Benefits

• Join one of Australia’s leading social purpose organizations.
• Access excellent salary packaging benefits through Maxxia.
• Optional monthly rostered days off.

How to Apply

Combine your resume and cover letter into a single document. Click ‘Apply’ and follow the prompts. For inquiries, please contact Mikaella at recruitment@lwb.org.au. Candidates with disabilities requiring recruitment process adjustments or application forms in an alternate format can visit https://www.lwb.org.au/careers/ for information on access and inclusion.