Revenue Operations Manager

Revenue Operations Manager

About

Cockroach Labs is building the infrastructure for the next era of software, where applications create applications and systems coordinate with systems at speeds beyond human scale. We created CockroachDB to survive failures, scale without compromise, and adapt to changing conditions automatically. This is a place for individuals who want to shape industries, not just participate in them.

Responsibilities

• Own Salesforce as the system of record for the revenue organization, managing data hygiene, pipeline stage definitions, field governance, and process automation.
• Build and maintain dashboards, reports, and KPIs for Sales, Marketing, and CS to provide visibility into performance metrics.
• Define, document, and enforce sales processes and rules of engagement to ensure GTM alignment.
• Own and optimize the GTM tech stack, including evaluating tools, managing integrations, and driving adoption.
• Identify and deploy automation and AI-powered workflows to reduce manual work and increase GTM efficiency.
• Partner with Sales leadership, Marketing Ops, Finance, and Data Engineering to execute programs end-to-end.
• Act as a trusted operational partner to revenue leaders across Sales, Marketing, and Customer Success.

Requirements

• 3–5 years of experience in Revenue Operations, Sales Operations, or a related GTM operational role at a B2B SaaS or high-growth technology company.
• Strong analytical skills with the ability to build pipeline models, dissect conversion data, and translate complexity into actionable recommendations.
• Fluency with AI tools, comfortable experimenting with automations, and excitement about AI's potential in revenue operations.
• A bias toward action and systems thinking to build durable, scalable solutions.
• Strong written and verbal communication skills, comfortable presenting operational findings to senior stakeholders.
• High agency and ownership mentality.
• Based in NYC and expected to work in the Chelsea office on Mondays, Tuesdays, and Thursdays.