VP of Field Operations - Northeast United States

Company: Specialty1 Partners
Location: Northeast United States (Remote)
Employment Type: [Not Specified, likely Full-Time]
Base Pay Range: $150,000 - $200,000 USD

About Specialty1 Partners:
Specialty1 Partners is a rapidly growing practice services organization founded in 2019, dedicated to providing essential non-clinical business support to leading specialty dental practices across the U.S. With over 225 locations in 28 states, we empower practices to focus on patient care by delivering best-in-class services.

About the Role:
The VP of Field Operations for the Northeast United States is a critical leadership position responsible for optimizing practice operations, driving sustainable growth, and ensuring operational excellence. This role focuses on strategic relationship-building, team leadership, and implementing best practices to meet business objectives, enhance productivity, and foster continuous improvement.

Primary Responsibilities:

• Develop and execute quarterly practice visit plans, conduct bi-weekly site visits, and lead direct reports to maximize growth and financial performance.
• Build strong relationships with partner and associate doctors, communicate the company's vision, and address escalated issues.
• Oversee onboarding and off-boarding processes for associates, including growth planning and transition support.
• Coordinate payroll issues with relevant teams.
• Mentor and develop Regional Directors of Operations (RDOs) with individual development plans.
• Realign and expand the RDO team to drive growth and manage regional budgets.
• Conduct monthly operational reviews (MORs) with RDOs to create and monitor SMART action plans for EBITDA optimization.
• Prepare quarterly business reviews (QBRs) for senior leadership.
• Identify and resolve operational inefficiencies to improve practice production and margins.
• Collaborate with corporate departments on strategic initiatives (recruiting, marketing, compliance, etc.).
• Ensure compliance with policies and SOPs.
• Focus on associate doctor retention through engagement and mentorship programs.
• Lead and measure the outcomes of strategic initiatives.
• Implement best practices across Practice Management Systems (PMS) for scheduling, payment collections, and revenue cycle management.
• Develop and present business cases for regional growth opportunities.
• Leverage knowledge of call center configurations to ensure immediate patient access.
• Communicate KPI practice performance to align with budget expectations, utilizing Excel and pivot tables.
• Cascade change management and communications to RDOs and practice administrators.
• Drive new practice openings, relocations, and major equipment acquisitions.

Requirements:

• Bachelor's degree in business administration, Healthcare Management, or a related field.
• Minimum of 7 years of experience in operations management within a healthcare or dental support environment.
• Proven track record of leadership in multi-location management.
• Strong leadership, team development, and mentoring abilities.
• Expertise in operational planning, process optimization, and change management.
• Excellent communication and relationship-building skills.
• Data-driven mindset with strong analytical skills.
• Proficiency in Excel (pivot tables) and PowerPoint for presentations.
• Familiarity with HRIS systems (e.g., UKG), Smartsheet, and other workflow tools.
• Familiarity with call center and telephone routing configurations (e.g., Ring Central).

Why Join Us?
This is a unique opportunity to lead and shape operational success within a growing company dedicated to excellence. You'll have the chance to make a significant impact and contribute to our long-term success in a dynamic environment.

Benefits:

• Strong Annual Performance-Based Bonus Plan
• BCBS High Deductible & PPO Medical Insurance Options
• VSP Vision Coverage
• Principal PPO Dental Insurance
• Complimentary Life Insurance Policy
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment

How to Apply:
[Application instructions not explicitly stated, but likely through a company portal or email. Refer to the beta feature note below.]

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