Retail Account Executive

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform.

As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

Responsibilities

• Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores, and bottle shops.
• Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close.
• Conduct demos and develop a solution that best meets the prospect’s needs.
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery.
• Leverage Salesforce (our CRM) to manage all sales activities.
• Understand the competitive landscape and determine how to best position Toast in the market.

Requirements

• An entrepreneurial and feedback-driven mindset.
• Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels.
• Proven track record of success in meeting and exceeding goals.
• Ability to work in a fast-paced, entrepreneurial, and team environment.
• Self-motivated, creative, flexible, and willing to navigate ambiguity.

Additional Requirements

• Lives in or in proximity to market and willing to travel 25% or more.

Nice to Haves

• Retail operations experience.

AI at Toast

At Toast, we value being hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines and are inspired by how our Toasters are already driving real value with them. People who thrive here embrace changes that let us build more for our customers.

Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help attract, retain, and motivate the best people. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more at https://careers.toasttab.com/toast-benefits.

Compensation

• Total Targeted Cash Compensation Range: $115,000—$185,000 USD
• This includes base salary, commission, and bonus (if eligible).
• This role qualifies for uncapped commissions.
• Starting salary will be determined based on skills, experience, and geographic location.
• In addition to cash compensation, our total rewards components include benefits and equity (if eligible).

AI in Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Learn more: https://careers.toasttab.com/ai-in-hiring.

Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast.

Diversity, Equity, and Inclusion

At Toast, our employees are our secret ingredient. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture, we create equitable opportunities for all.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. Learn more about how we work globally and regionally: https://careers.toasttab.com/locations-toast.