Kaizen: Enterprise Account Executive

Who We Are

Kaizen is strengthening trust in American public services by building modern, AI-native software for local, state, and federal agencies. We replace legacy systems with user-friendly technology that residents and public servants are proud to use. Our platform serves over 40 million residents across 50+ agencies in 17 states. Founded in 2022 and based in New York City, Kaizen has secured $35 million in funding from leading investors.

Before You Apply

This role involves significant travel (up to 50%) and requires strong autonomy and an entrepreneurial mindset. You will own the full sales cycle for your territory, driving planning and outcomes. Low ego and high EQ are essential for working with public servants.

Location

Remote-first, with up to 50% travel required across your region for conferences, onsite demos, and team sessions in NYC.

Who You Are

• You have a background in full-cycle sales with a proven track record of closing enterprise and multi-stakeholder deals.
• You are energized by in-person sales, relationship-building, and customer storytelling.
• You can effectively sell a product that is still evolving, highlighting current capabilities and future potential.
• You are scrappy, self-directed, and proactive in generating pipeline.
• You possess high emotional intelligence, humility, and a collaborative spirit.

What You'll Do

• Lead the full sales cycle: outbound prospecting, live demos, proposal management, contract negotiation, and closing.
• Own and execute a Go-To-Market (GTM) plan for your territory, identifying high-priority customers and creatively breaking into accounts.
• Run tailored, high-impact product demos that align with customer goals and highlight Kaizen's values.
• Spend up to 50% of your time in the field, attending conferences, leading demos, conducting educational sessions, and building relationships with public sector leaders.
• Maintain active communication with prospects, driving momentum and strengthening relationships throughout long sales cycles.
• Bring fresh, creative approaches to government sales.
• Collaborate with Operations, Partnerships, and other GTM teammates to align on outbound strategy.
• Partner with Design and Engineering to relay customer feedback and influence roadmap direction.
• Develop deep product expertise and stay informed on competitive trends in the govtech landscape.
• Maintain pipeline hygiene daily in CRM.

What You'll Bring

• 4-7 years of experience in sales, preferably in a high-growth startup (SLED experience is a bonus).
• Proven ability to lead full-cycle enterprise sales processes using methodologies like MEDDPIC, Challenger, and Force.
• Experience with field sales.
• Comfortable demoing software independently.
• Proficiency in sales tools: Salesforce, Outreach, Gong, LinkedIn, ZoomInfo, etc.
• High EQ, strong communication skills, and a thoughtful approach to relationship-building.

What Kaizen Offers

Health & Insurance: Comprehensive medical (Oxford/United), dental (Guardian PPO), and vision (Beam) plans with significant premium coverage. $100,000 life insurance, FSA, Dependent Care FSA, and 401(k) access.

Family & Time Off: 16 weeks paid parental leave for birthing parents, 10 weeks for non-birthing parents. Unlimited PTO, federal holidays off, and a company-wide winter break.

Office & Remote Setup: Home office/desk setup stipend ($750 for NYC, $500 for remote). Commuter benefit, expensed lunches (office), and company-provided laptop.

Wellness: Fully covered gym membership ($225/month value) or $100/month reimbursement for remote employees. $300/quarter pet care stipend.

Stipends: $100/month utility stipend, $500/year professional development, $250/year recreation.