Account Executive, Scale

Scale Account Executive

Company: Fin
Location: Greater San Francisco Area (Hybrid)
OTE Range: $132,200 - $158,050

About Fin

Fin is the AI Customer Agent company dedicated to helping businesses provide perfect customer experiences. Our AI Agent, Fin, is the market's highest-performing solution, enabling businesses to deliver impeccable, always-on customer support across service, sales, and e-commerce. Founded in 2011, Fin is one of the fastest-growing and largest private software companies globally, with nearly 30,000 businesses using our products. We are driven by core values of pushing boundaries, building with speed and intensity, and relentlessly delivering incredible value.

The Opportunity

Lead the charge in AI-driven customer service as a Scale Account Executive. You will be a key member of our new business growth team, contributing to a world-class sales organization. At Fin, we are building a sales approach centered around our customers, fostering a culture of growth and development from within. Joining the Account Executive team offers significant opportunities for progression, creativity, and ownership in a rapidly expanding AI business.

What You Will Be Doing

• Own the full sales cycle for net-new business in the 0–50 FTE segment, from prospecting and discovery through close.
• Identify, qualify, and convert high-potential prospects by deeply understanding their business pains and positioning Fin as a transformative solution.
• Develop and execute strategic territory plans to maximize new logo acquisition and pipeline coverage.
• Build a healthy, accurate pipeline and forecast consistently against quarterly and annual new business targets.
• Partner with Marketing and Solutions Engineers to drive efficient pipeline generation and a seamless buyer experience.
• Collaborate with Product and Customer Success by feeding market and prospect insights back to the business.

Required Skills

• 2+ years selling SaaS products, ideally 1+ years in a closing role.
• Proven hunter mentality with a track record of sourcing and closing net-new business.
• Ability to manage a high-velocity pipeline across numerous deals simultaneously.
• Strong sales instincts and a consistent track record of hitting and exceeding quota.
• Exceptional written and verbal communication skills.
• Comfort and energy operating and problem-solving in a fast-moving organization.
• Exhibits a growth mindset, intellectual curiosity, and ambition.
• Ability to quickly build trust and credibility with buyers across functions and executive seniority levels.
• Demonstrable history of leadership with both immediate and cross-functional teammates.

Benefits

• Competitive salary and meaningful equity.
• Comprehensive medical, dental, and vision coverage.
• Regular compensation reviews.
• Flexible paid time off policy.
• Paid Parental Leave Program.
• 401k plan & match.
• In-office bicycle storage.
• Fun events for employees, friends, and family.
• Unlimited access to Claude Code and best-in-class AI tools.

Work Policy

• Hybrid Working: Employees are expected to be in the office at least three days per week.
• Fin fosters a radically open and accepting culture, avoiding divisive subjects to ensure a safe and cohesive work environment.
• We are committed to Equal Employment Opportunity and value diversity.

Note: Proof of eligibility to work in the United States is required. Actual pay depends on factors such as education, skills, experience, and location. Total compensation may include bonuses and stock options.