Billing Operations Associate

Billing Associate - Remote

About Frontier & Recast:
Frontier, a subsidiary of Fresh Prints, helps fast-growing companies build their teams by hiring and placing top talent globally. Recast is a leader in incrementality measurement, providing data-driven brands with insights into marketing effectiveness. We are a fast-moving, fully remote startup committed to accuracy and client success.

The Role:
Recast is seeking a dedicated Billing Associate to manage the day-to-day billing and invoicing functions. This is a crucial role for a detail-oriented individual who thrives in a structured environment and enjoys improving processes. You will work closely with the Operations Lead, taking ownership of billing as Recast scales.

What You'll Do:

• Prepare and send client invoices accurately and on schedule.
• Review and apply client contract terms, billing frequency, and payment schedules.
• Maintain accurate billing records and update client billing details.
• Follow up on outstanding invoices and flag overdue accounts.
• Resolve billing questions and discrepancies professionally.
• Coordinate with internal stakeholders on contract changes, renewals, and billing updates.
• Support month-end close activities related to billing and accounts receivable.
• Build, improve, and document billing processes (greenfield opportunity).

What We're Looking For:

• 2+ years of experience in US-based billing, accounts receivable, or finance operations.
• Smart, curious, and quick to learn new tools and processes.
• A self-starter comfortable in an unstructured, fast-paced environment.
• Strong attention to detail, particularly with numbers, terms, and contract language.
• Confident written communication skills for client correspondence.
• Experience with billing/accounting tools (e.g., QuickBooks, Stripe, NetSuite).
• Strong Excel/Google Sheets skills.
• Reliable, organized, and able to manage monthly workloads independently.
• Comfortable in a fully remote, async-leaning environment.

Nice to Have:

• Experience at an early-stage or fast-growing startup.
• Experience billing in a SaaS or subscription-based business.
• Exposure to multi-currency or international invoicing.

About the Process:
Our process begins with a practical skills assessment prior to interviews, designed to ensure the best technical fit. We aim to get you an interview for a full-time job within the month.