Senior Manager, Product Strategy & Operations - New York City (Remote)

About GameChanger:
GameChanger believes in the transformative power of youth sports, fostering leadership, teamwork, and confidence. We build innovative products to support coaches, parents, and volunteers, creating the best experience for youth sports moments. We are a remote-first, dynamic tech company based in New York City, tackling major challenges in youth sports.

The Position:
As GameChanger grows, we are seeking a Senior Manager, Product Strategy & Operations to partner with our Chief Product & Technology Officer. This role focuses on scaling the operating model for our Product organization by defining and improving planning processes, operating rhythms, prioritization frameworks, and reporting mechanisms. You will be a strategic operational partner across Product, Engineering, Design, Data, and Commercial teams, driving alignment, visibility, and accountability for key initiatives. This is a highly cross-functional individual contributor role for a strong operator who thrives on bringing structure to ambiguity and translating strategy into execution.

You will report directly to the Chief Product & Technology Officer and work from our New York City HQ.

What You’ll Do:

• Define and continuously improve the Product operating model, including planning cycles, roadmap reviews, prioritization frameworks, leadership cadences, and execution rhythms.
• Lead annual, quarterly, and ongoing planning processes to ensure alignment between company objectives, product priorities, and team execution.
• Build and maintain portfolio-level visibility across Product initiatives through operational dashboards, KPI reporting, roadmap tracking, and dependency management.
• Partner with Product, Engineering, Design, Data, Finance, and Commercial stakeholders to enhance cross-functional alignment, execution consistency, and organizational focus.
• Establish and manage operational reporting processes for leadership to understand progress, risks, trade-offs, and strategic opportunities.
• Translate customer feedback, product metrics, and organizational signals into actionable recommendations for prioritization and decision-making.
• Drive leadership communications, including all-hands content, portfolio reviews, planning materials, and executive updates.
• Identify operational inefficiencies and implement scalable processes, tools, and workflows to improve visibility, accountability, and execution across the Product organization.

Who You Are:

• 8+ years of experience in Product Operations, Strategy & Operations, Program Management, Product Management, Business Operations, or a related field within a technology organization.
• Proven experience building and scaling operating models, planning processes, roadmap governance, or portfolio management functions within Product organizations.
• Experience leading cross-functional initiatives and influencing stakeholders across Product, Engineering, Design, Data, and business teams.
• Experience developing KPI frameworks, operational reporting, dashboards, or portfolio visibility processes to support executive decision-making.
• Strong understanding of product development lifecycles, roadmap planning, prioritization frameworks, and organizational operating rhythms.
• Experience working directly with senior leaders in fast-paced, high-growth environments.
• Familiarity with product planning, project management, analytics, and AI-assisted workflow tools.

Perks:

• Work from our modern office in Manhattan, NY.
• Unlimited vacation policy.
• Paid volunteer opportunities.
• Technology stipend - $4,000 every 2 years.
• WFH stipend - $500 annually.
• Monthly wellness & learning stipend through Holisticly.
• Monthly lifestyle stipend through Fringe.
• Comprehensive health benefits (medical, dental, vision, prescription, FSA, HRA, HSA).
• Retirement savings with Traditional and Roth 401K plans (Vanguard) with immediate company match.
• Life insurance (basic, supplemental, dependent).
• Short-term and long-term disability insurance.
• Company-paid parental leave (up to 20 weeks for birthing parents, 12 weeks for non-birthing parents).
• Family building benefits through Progyny.
• DICK’S Sporting Goods teammate discount.

Salary Range:
$170,000 - $190,000 annually. This is part of a total compensation package that may include incentive and equity, depending on the role. Individual pay is determined by factors such as experience, internal pay equity, and business considerations.

GameChanger is an equal opportunity employer. We value diversity and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, veteran status, or disability status.

We ask candidates to refrain from using AI tools during interviews and assessments.