Specialist, People Operations

HR Operations Specialist

About the Role

Reporting to the Director, People Systems & Operations, this role is central to supporting the employee lifecycle across four key areas: onboarding and offboarding, HCM administration, benefits support, and employee relations. The ideal candidate will ensure smooth transitions for new hires and departing employees, maintain data accuracy within the HR information system, assist with benefits enrollment and inquiries, and serve as a primary point of contact for day-to-day employee questions. The position is based in the Irvine office, offering a hybrid work environment.

Key Responsibilities

Employee Support & Experience:

• Serve as the first point of contact for employee questions across various support channels, ensuring timely and professional resolution.
• Manage employee inquiries through shared service channels, identifying recurring issues and opportunities for process improvement.
• Administer employee programs, including recognition and anniversary programs.
• Lead new hire orientation sessions, providing an engaging introduction to the company, policies, benefits, and key resources.

Onboarding & Offboarding:

• Manage all aspects of the onboarding and offboarding process, collaborating with HRBPs, IT, and other departments to ensure a consistent experience and implementing process improvements.
• Monitor the background check process, following up with candidates or escalating to HRBPs as needed.

HCM & Data Administration:

• Oversee employee lifecycle transactions in the HCM, including job and personal data changes from onboarding through offboarding.
• Coordinate payroll-related changes and partner with Payroll to ensure accurate and timely processing.
• Partner with the Benefits team on status changes impacting benefits eligibility and administration.
• Prepare employee letters, forms, and other People Operations documentation in alignment with internal policies.

Compliance & Records Management:

• Maintain accurate employee and HR records in compliance with relevant laws and regulations.
• Support audit readiness by tracking required notices, forms, and compliance-related reporting.

Process Improvement & Operations:

• Create and maintain process documentation and support the streamlining of operational workflows.
• Identify opportunities to simplify and automate People Operations processes to enhance efficiency and employee experience.
• Support continuous improvement initiatives by documenting current-state processes, identifying gaps, and helping implement scalable solutions.
• Assist with ad hoc projects, including compliance training and related organizational initiatives.
• Establish and maintain strong cross-functional relationships with HR partners and key stakeholders.

Factors for Success

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline, or equivalent knowledge and experience.
• 3-5+ years of experience in HR supporting HR Operations and/or HR Shared Services preferred.
• Knowledge of legal and employment compliance matters related to internal audit and controls, employee-related policies, and procedures preferred.
• Demonstrated proficiency with ADP Workforce Now is highly preferred.
• Strong attention to detail and commitment to accuracy in handling employee data, documentation, and transactions.
• High degree of discretion and sound judgment in handling confidential and sensitive employee information.
• Demonstrated ability to identify process improvement opportunities and support the implementation of scalable solutions.
• Excellent project management and time management skills, with the ability to efficiently manage multiple programs, projects, and tasks.
• Strong problem-solving capabilities with a sense of urgency and prioritization in a fast-paced environment.
• Strong customer service focus.
• Demonstrated presentation, verbal, and written communication and interpersonal skills.
• Proven ability to manage complex issues to resolution through successful collaboration and decision-making.

Leadership Competencies

• Decision Making: Demonstrates strong judgment in managing competing priorities and making sound decisions related to scheduling, logistics, and executive needs, with appropriate escalation of complex or sensitive issues.
• Collaboration and Teamwork: Builds strong, trust-based relationships across functions and with other Executive Assistants to ensure seamless coordination and consistent executive support.
• Outcome Driven: Highly reliable and execution-focused, with a track record of delivering high-quality work, ensuring follow-through on commitments, and keeping executives and teams on track.

Additional Details

• The position is hybrid and based in the Irvine office.
• Tarsans live by values of commitment to patients, empowerment to champion innovation, and teamwork to amplify impact.
• Reports directly to the Director, People Systems & Operations.

Compensation & Benefits

• The expected base pay range for this position is $97,500 - $136,500 plus bonus, stock equity, and comprehensive benefits.
• Benefits include health, dental, and vision insurance, generous paid time off, and more.
• Tarsus Pharmaceuticals, Inc. is an Equal Opportunity Employer.