Care Coordinator - CMA/RMA in MST or PST

Chronic Care Staffing is seeking a dedicated Remote Care Coordinator (CMA/RMA) to enhance patient management for chronic conditions. This fully remote role offers a unique opportunity to make a direct impact on patient outcomes through proactive outreach, education, and coordination, while supporting healthcare providers. Ideal for certified medical professionals who thrive in an independent, patient-focused environment, this position combines compassionate care with the flexibility of remote work. This is an excellent opportunity for a certified Medical Assistant or Registered Medical Assistant to transition into a fulfilling remote role focused on chronic care management. The position emphasizes patient engagement, accurate documentation, and interdisciplinary communication, offering a stable Monday-Friday schedule and competitive pay. It’s a chance to leverage your clinical skills in a supportive, fully remote setting with growth potential. ### About the Role Chronic Care Staffing is looking for a compassionate and detail-oriented Remote Care Coordinator - CMA/RMA to support patients managing chronic conditions. This role involves proactive outreach, education, and care coordination, acting as a key point of contact for patients and a communication bridge for providers. ### Responsibilities * Conduct structured monthly outreach calls to monitor patient progress and engagement. * Verify medication adherence and assist with health risk assessments. * Support Chronic Care Management (CCM), Transitional Care Management (TCM), and Remote Patient Monitoring (RPM) initiatives. * Document patient interactions, care updates, and clinical information accurately within EHR systems. * Coordinate communication between patients, families, providers, and internal care teams. * Identify barriers to care and escalate patient concerns when necessary. * Educate patients on care plans, treatment goals, and available support resources. * Maintain HIPAA compliance and CMS documentation standards at all times. ### Requirements * Residency within the PST or MST time zone. * Active, unencumbered CMA or RMA certification. * Current Basic Life Support (BLS) certification. * Recent experience in a clinical, care coordination, or chronic care management setting. * Strong proficiency with EHR systems and Google Suite. * Dedicated, HIPAA-compliant home office with reliable high-speed internet. * Excellent communication, organization, and patient engagement skills. ### Nice to Have * Previous experience with CCM, TCM, or RPM programs. * Experience navigating community resources for patient support. * Prior success working in independent remote or virtual healthcare environments. * Familiarity with CMS guidelines, compliance standards, and quality reporting measures. ### Benefits * Health, dental, and vision insurance * 401(k) retirement plan * Paid Time Off (PTO) * Life and Long-Term Disability (LTD) benefits * Monday–Friday schedule with no weekends * Fully remote work environment * Paid training and ongoing team support * Long-term growth opportunities within care coordination services