Director of Digital Operations - Allconnect Mover Platform

About Allconnect

Allconnect is a portfolio of consumer assets, including Allconnect.com and MyMove, that powers the Change of Address Flow and reaches over 30 million customers annually. Our mission is to simplify the moving process by connecting movers to essential services like Internet, Energy, Security, and Insurance. The platform utilizes industry-leading distribution, proprietary data models, and AI-enabled applications to drive growth for strategic partners, including Fortune 500 companies seeking unique user journeys and scale.

About the Role

As the Director of Digital Operations, you will be instrumental in building and growing the Security and Insurance categories of the Allconnect Mover Platform. You will collaborate with Fortune 500 companies to create integrated experiences that drive new customer acquisition and enhance retention. This role involves managing an internal, cross-functional team to achieve business growth in a fast-paced setting.

What You'll Do

• Lead and manage the Insurance and Security categories within the Allconnect Movers Platform, a national platform reaching 30M+ customers.
• Own category performance across business operations, customer experience, partner relationships, and P&L management.
• Define and execute the customer experience strategy and roadmap, delivering impactful products and features that drive measurable business results.
• Manage executive-level partner relationships, driving strategic initiatives to accelerate growth, create long-term value, and strengthen competitive positioning.
• Identify and capitalize on new growth opportunities, including new partnerships, customer experiences, and monetization strategies.
• Partner cross-functionally with internal stakeholders to align strategy, prioritize initiatives, and deliver business outcomes.

What We're Looking For

• 6+ years of leadership experience driving growth in digital businesses, with experience managing external partnerships and optimizing customer acquisition and engagement strategies.
• Proven track record of driving revenue growth through strategic partner management, expanding existing partnerships, and identifying new business opportunities.
• Experience building, leading, and developing high-performing teams, including individual contributors and people leaders across product, analytics, and business functions.
• Strong analytical and problem-solving skills, with the ability to translate data-driven insights into strategy and execution that drive customer and business outcomes.
• Experience defining performance metrics and leveraging customer insights to drive acquisition, engagement, retention, and long-term customer value.
• A desire to work hands-on in a performance-based, analytically driven, fast-paced environment.
• Strong communication skills with the ability to articulate and present recommended strategies and gain buy-in across diverse internal and external teams.

Hybrid Work Schedule

This role requires a hybrid schedule, based in our South Charlotte, NC Headquarters (Monday through Thursday) with fully remote work on Fridays.

Compensation

• Total Cash Compensation Range: $140,000 - $210,000 per year.
• This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Actual compensation varies based on location, experience, and qualifications.

Benefits

Red Ventures offers a comprehensive benefits package, subject to eligibility requirements, including:

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): Full-time employees accrue 20 days of PTO annually, increasing to 25 days after five years of service.

About Red Ventures

Red Ventures is a global portfolio of high-growth companies. Our businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, and more. We deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

Red Ventures is an equal opportunity employer committed to diversity and inclusion. We encourage individuals with disabilities to apply and offer reasonable accommodations upon request. Please review our US Employee Privacy Notice for more details.