Lifecycle Specialist, Employee Relations & Transitions

About Remote

Remote is dedicated to simplifying global employment compliance for organizations of all sizes. We empower businesses to recruit, pay, and manage international teams with ease. Our core values, including Innovation, drive our team to tackle ambitious problems asynchronously across six continents. We encourage every team member to contribute their unique talents and experiences to build a best-in-class HR platform. Join us and define the future of work!

What This Job Offers You

As a vital extension of our clients' HR teams, you will navigate and advise on intricate global employment matters with exceptional speed, expertise, and precision. The Lifecycle team at Remote aims to not only maintain but elevate HR standards by integrating cutting-edge technology and enhancing customer experiences in over 80 countries. Your work will directly influence our compliance coverage, customer journeys, and operational capacity. You'll be instrumental in shaping the future of work, ensuring every interaction is fast, intuitive, and impactful. Embrace a role where your passion for innovation, commitment to excellence, and drive for global impact align with our mission to empower organizations worldwide.

The Lifecycle Specialist, Employee Relations & Transitions, manages employee exits for Remote's external employees, focusing on legal compliance and delivering exceptional customer service. You will also provide first-level Employee Relations support, guiding clients through workplace concerns and coordinating necessary resources. As part of the broader Employee Lifecycle team, you will contribute to process improvements and strategic initiatives aligned with Remote's values.

What You Bring

• Experience as a HR Advisor or HR Business Partner with generalist HR competencies and a strong understanding of the employee lifecycle.
• Proven experience managing voluntary and involuntary exits (terminations) with sensitivity, care, and legal compliance.
• Comprehensive HR support and guidance on employment laws and regulations across various jurisdictions.
• Ability to interpret industrial instruments, analyze complex HR issues, conduct research, provide practical solutions, and communicate recommendations effectively in ambiguous environments.
• Basic understanding of employee relations principles, progressive discipline, and workplace investigation fundamentals.
• Excellent communication, influencing, conflict management, and negotiation skills, with the ability to lead difficult conversations to positive outcomes while maintaining professionalism and confidentiality.
• Business-level (advanced) proficiency in written and spoken English; additional languages are a plus.
• Aptitude and appetite for innovation and process optimization, including identifying opportunities for automation and championing best practices.
• Efficiency in operations, with a focus on thorough record-keeping and data integrity.
• Tech-savvy with the ability to collaborate asynchronously using various tools and adapt to new systems.
• Ability to work autonomously and collaboratively in a fast-paced, asynchronous, remote international team environment with multiple priorities.
• Willingness to work flexible hours as needed.
• Proactive, self-motivated with a strong sense of ownership and accountability.

Key Responsibilities

Offboarding

• Manage and resolve end-to-end employee exits (offboardings) across multiple international jurisdictions (AMER, EMEA, APAC), prioritizing a superior offboarding experience.
• Provide sound guidance and manage client requests on termination, resignation, transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
• Lead and facilitate meetings with clients and employees regarding workforce reduction, administrative hearings, negotiations, and termination outcomes.
• Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests.
• Liaise with and coordinate internal and external stakeholders (payroll, legal, government bodies, trade unions) to ensure compliance in offboarding activities and audits.
• Draft, tailor, and administer termination and supplementary documents accurately, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations.
• Process offboardings on Remote's internal HRIS platform, collaborating with Customer Success, Legal, Payroll, Benefits, and Time & Attendance teams.
• Serve as a subject-matter expert and respond to internal and external queries on offboarding matters.
• Navigate clients through Remote's Employee Relations resources and guides.

Employee Relations

• Conduct preliminary assessments of workplace concerns, identifying key facts and applicable local regulations.
• Coordinate with internal and external stakeholders for appropriate handling of employee relations matters.
• Support clients in understanding progressive disciplinary approaches and documentation requirements.
• Monitor ongoing employee relations cases, ensuring timely follow-up and coordination.
• Actively identify and contribute to process improvements, automation, product development, and overall customer/employee experience enhancements.

Practicals

• Reports to: Manager Employee Lifecycle, Employee Relations & Transitions
• Team: Lifecycle, Employee Relations & Transitions
• Location: Open to all applicants, with prioritization for specific locations to encourage team diversity.
• Start Date: As soon as possible

Application Process

1. Interview with Recruiter
2. Interview with Future Manager
3. Interview with Team Members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check

Total Rewards

Remote's Total Rewards philosophy ensures fair, unbiased compensation and competitive benefits globally. We pay above in-location rates and encourage companies to support global talent. Salary bands are wide due to international operations; geo ranges consider pay differentials. Actual base pay depends on location, skills, experience, training, business needs, and market demands. Compensation changes for internal moves are reviewed case-by-case.

Annual Salary Range: $37,250—$83,800 USD

Benefits

Explore our full benefits and perks in our handbook at remote.com/r/benefits. Common benefits include:

• Work from anywhere
• Flexible paid time off
• Flexible working hours (async)
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local social events or co-working spaces

How You'll Plan Your Day (and Life)

We operate asynchronously, allowing you to plan your schedule around your life. You'll be empowered to take ownership and be proactive, defaulting to action. Your work-life balance is important, and you'll be encouraged to prioritize yourself and your family.

How to Apply

1. Fill out the form and upload your CV in PDF format.
2. Submit your application and CV in English.
3. If you don't have an up-to-date CV, a LinkedIn profile copy is acceptable.

Remote encourages applications from all backgrounds and prioritizes a sense of belonging. We have ERGs for Women, Disability, Queer, and Minorities in Tech. Accommodations can be requested from your recruiter. We voluntarily ask for pronouns at the interview stage and offer an anonymous demographic questionnaire during application to ensure accountability. Remote embraces AI as a tool while valuing human creativity; candidates should balance innovation with expertise. Learn more about AI guidelines here.

Applications are accepted on an ongoing basis.