✨ AI Insights & Summary
This Business Operations Manager role at Remote offers a unique opportunity to shape the future of global employment by optimizing operational efficiency within a fully remote, async-first company. You'll leverage AI thoughtfully to enhance workflows and drive cross-functional clarity, playing a pivotal role in scaling Remote's Employer of Record (EOR) operations. If you thrive on improving systems, possess strong project management skills, and are passionate about global employment solutions, this is your chance to make a significant impact.
About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of our core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!
What This Job Can Offer You
This is an exciting time to join Remote and make a personal impact in the global employment space as a Business Operations Manager in EOR Business Operations. As a dynamic, curious, and energetic professional, you will help improve how EOR Operations runs end-to-end by driving cross-functional clarity, operating mechanisms, and delivery support across domains. You will partner with senior leaders and stakeholders across EOR Ops and beyond to enable scalable execution, measurable outcomes, and strong adoption of changes that span multiple teams.
What You Bring
- Demonstrated experience in business operations, program/project management, operational excellence, or a similar cross-functional role (ideally in EOR Operations or an adjacent operating environment).
- Strong project management skills with the ability to take ambiguous, multi-stakeholder work from problem definition through delivery, adoption, and measurement.
- Ability to facilitate alignment across teams with differing priorities and influence outcomes without direct authority.
- Thoughtful use of AI to improve personal workflows and incorporate it into solution design where it meaningfully increases quality, speed, or clarity.
- Comfort working with operational metrics and reporting (e.g., Sigma, Zendesk, Google Sheets) and ability to translate data into clear insights and recommendations.
- Clear and transparent, effective async communication with peers and stakeholders.
- A "manager of one" mindset: proactive, structured, self-directed with high ownership and follow-through.
- Passion for improving systems and ways of working, with prior examples of making processes faster, clearer, and more scalable.
- Ability to move quickly but with intention, demonstrating strong judgment about trade-offs, risk, and escalation needs.
Key Responsibilities
- Lead cross-functional projects from ideation to execution, including requirements gathering, scope definition, milestone planning, stakeholder updates, adoption, and impact measurement.
- Identify systemic operational gaps across EOR domains and coordinate remediation with accountable owners and partners, ensuring changes do not create downstream manual work or unintended side effects.
- Drive cross-domain visibility and alignment across EOR Operations by maintaining clarity on initiatives, dependencies, risks, and decisions.
- Identify and implement AI-enabled improvements to EOR operating mechanisms, ensuring accuracy, security, and measurable impact.
- Facilitate prioritization and sequencing for work that spans multiple EOR domains, regions, or creates cross-functional handoffs; establish lightweight governance and escalation paths for prioritization conflicts.
- Own recurring reporting inputs (efficiency, quality, throughput, risk signals) and convert insights into clear recommendations and follow-through with accountable owners.
- Establish and continuously improve EOR-wide operating mechanisms (intake/routing, handoffs, escalation paths, documentation standards, and reusable SOP patterns) to reduce misrouting, duplication, and stalled work.
- Support audit and compliance program management for cross-functional efforts (evidence gathering, stakeholder alignment, remediation tracking).
- Partner effectively with Product/Engineering, Legal, Customer Success, Finance, and EOR Ops leadership to align on cross-domain operational requirements and enable smooth execution across multiple surfaces (e.g., Payroll + PEO + EOR).
- Flex to any project work as required by the business needs within EOR Operations.
Application Process
- (async) Profile review
- Interview with recruiter
- Interview with Sr. Manager, EOR Business Operations
- Interview with Business Operations Team Members
- Interview with Leadership, EOR Business Operations Team
- Bar Raiser Interview
- Prior employment verification check
Total Rewards
Remote’s Total Rewards philosophy ensures fair, unbiased compensation and equity pay, along with competitive benefits in all operating locations. We pay above in-location rates to ensure fair compensation. Salary bands are wide due to international operations and globally distributed workforce, using geo ranges for pay differentials.
- Annual Salary Range (USD): $36,900—$83,050
- Actual base pay depends on factors like location, skills, experience, and market demands.
Benefits
- Work from anywhere
- Flexible paid time off
- Flexible working hours (async)
- 16 weeks paid parental leave
- Mental health support services
- Stock options
- Learning budget
- Home office budget & IT equipment
- Budget for local in-person social events or co-working spaces
How You’ll Plan Your Day (and Life)
We work async at Remote, allowing you to plan your schedule around your life. You will be empowered to take ownership and be proactive. Your life-work balance is important, and you will be encouraged to fit work around your needs.
How to Apply
- Fill out the form and upload your CV in PDF format.
- Submit application and CV in English.
- Alternatively, submit a LinkedIn profile if you don't have an updated CV.
Diversity & Inclusion
Remote encourages applications from all backgrounds and identities. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech). Accommodations can be requested during the interview process. We ask candidates to voluntarily share pronouns and demographic information for accountability. We embrace AI as a tool while prioritizing human creativity and authenticity.