✨ AI Insights & Summary
Lendi Group, a leader in revolutionizing the property journey through its digital platform, is seeking a Learning & Development Coordinator to enhance capability uplift across their diverse teams. This is an exciting opportunity to contribute to a company that is aggressively pursuing AI integration, aiming to be AI-native by June 2026, and has a loan book exceeding $100 billion. You will play a pivotal role in designing and delivering engaging learning programs, leveraging innovative approaches and technologies. If you are passionate about creating impactful learning experiences, possess strong facilitation and design skills, and want to make a significant contribution to a purpose-driven organization in the fintech space, this role offers substantial rewards and growth potential.
About Lendi Group
Lendi Group is a market-leading digital platform business revolutionizing the property journey. Operating Australia's original and #1 digital mortgage brand, Lendi, and the iconic Aussie franchise, we leverage an advanced AI proprietary platform, a national network of brokers, retail stores, buyer's agents, and integrated property search. Our goal is to empower customers to find, buy, and own property with confidence. With a loan book over $100b and named Australia’s Aggregator of the Year 2024, we are committed to innovation, working with the best minds in fintech, and making a significant impact.
About The Role: Learning & Development Coordinator
The Learning & Development Coordinator is pivotal in designing and delivering effective, engaging, and scalable learning programs across Lendi Group. Reporting to the Learning & Capability Delivery Team Lead, this position supports capability uplift across operations, customer, product, and distribution teams. With a strong focus on innovation and user experience, you will ensure all programs reflect our values, align with business objectives, and meet compliance requirements.
Job Description
- Build strong relationships with stakeholders across the business, partnering closely with Learning & Capability, Operations, and other teams to deliver effective learning solutions.
- Design, develop, and facilitate engaging learning programs across virtual and face-to-face environments, including session plans, eLearning modules, videos, assessments, and supporting materials.
- Tailor learning solutions to learner needs, business priorities, and real-world operational challenges, ensuring content is practical, accessible, and outcome-focused.
- Communicate complex concepts clearly and create an inclusive, engaging, and psychologically safe learning environment.
- Use learning systems, data, and feedback to track learner impact, improve training effectiveness, and continuously enhance the learner experience.
- Support mandatory, compliance, and risk-based training requirements, ensuring materials are accurate, current, well-documented, and audit-ready.
- Apply creative learning approaches, including microlearning, gamification, video, and emerging technologies, to improve engagement and knowledge retention.
- Maintain high-quality learning artefacts that are brand-aligned, accessible, commercially aware, and delivered within agreed timeframes.
- Use tools such as Articulate, Vyond, Biteable, Venngage, LMS platforms, MS Suite, Confluence, Jira, and Slack to develop and manage learning content.
Qualifications: Required Skills and Experience
- Strong facilitation skills across both face-to-face and virtual learning environments.
- Proven ability to assess learning needs and translate them into practical, engaging learning solutions.
- Experience designing, creating, and delivering a range of learning content, including digital and facilitated formats.
- Ability to use data, feedback, and learning insights to improve training effectiveness and learner outcomes.
- Excellent communication and stakeholder engagement skills, with the ability to build strong working relationships across teams.
- Tech-savvy and comfortable using learning design tools, digital content platforms, and evolving systems.
- Adaptable, organised, and confident working in a fast-paced environment.
Qualifications: Nice to Have
- Experience in financial services, lending, or similarly regulated / fast-paced environments.
- Exposure to change management principles, agile practices, or continuous improvement ways of working.
Additional Information
Lendi Group teams operate across Australia and the Philippines, bringing together diverse expertise, innovative technology, and a customer-first approach. We simplify the property journey, helping Australians find, buy, and own property with confidence.
Benefits
- A vibrant, relaxed, yet professional culture.
- Hybrid working arrangement designed to support work-life balance while fostering connection and collaboration.
- Holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services.
- Generous paid Parental Leave: 18-26 weeks for primary carers and up to 4 weeks for secondary carers.
- An additional week’s Loyalty Leave each year after reaching 3 years’ service.
- Wellness initiatives with a strong focus on psychological safety.
Lendi Group is committed to fostering a diverse and inclusive community. Our culture is guided by our core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human.