Senior IT Systems Developer (AI)

About Iterable:
Iterable is the leading AI-powered customer engagement platform, empowering nearly 1,200 brands across 50+ countries to create dynamic, individualized experiences. We foster a culture of innovation, collaboration, and inclusion, recognized as one of Inc’s Best Workplaces and Forbes’ America’s Best Startup Employers. With a global presence, we are committed to building a diverse and inclusive workplace.

The Opportunity:
As a Senior IT Systems Developer (AI) at Iterable, you will build the connective tissue between AI platforms and the business systems our teams depend on. Reporting to the Senior Director of IT, you will design and build integrations that enable teams across the company to use AI tools safely and effectively, connecting them to systems like Salesforce, Snowflake, and ADP. This role is a blend of builder and operator, focusing on AI integration work while developing skills in infrastructure engineering and partnering with Enterprise Security to guide AI-assisted development.

Responsibilities:

• Integration & Automation: Design and build integrations between AI platforms and corporate business systems, including API development and workflow automation.
• AI Operationalization: Evaluate and operationalize AI tools as the company’s needs evolve, starting with Gemini Enterprise.
• Cloud Resource Management: Manage the GCP resources that support our AI environment, including APIs, billing, project configuration, and access controls.
• Security Partnership: Partner with Enterprise Security to support the “vibe coding” approval process, helping teams build AI-assisted applications securely.
• Infrastructure Support: Support IT infrastructure operations including certificate management, DNS administration, and Terraform-based infrastructure-as-code practices.

Qualifications:

• System Integration: Proven experience building integrations, automations, or tools that connect disparate systems.
• API & Cloud Proficiency: Professional experience working with APIs, scripting, and cloud platforms.
• AI Implementation: Experience as an AI practitioner, moving beyond prompting into building with AI tools.
• Technical Communication: Ability to communicate clearly with both technical and non-technical colleagues.
• Operational Mindset: Demonstrated ability to manage both creative development and steady-state operational tasks.

Additional (Preferred):

• Familiarity with Terraform or other infrastructure-as-code tools.
• Experience with enterprise integrations involving Salesforce, Snowflake, or HRIS systems.
• Familiarity with MCP (Model Context Protocol) or AI agent frameworks.

Recruitment Disclaimer:
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not send job offers from free email services, request money or fees, or require personal documents prior to signing an engagement letter or employment contract. You can find all job vacancies on our official Iterable channels: https://iterable.com/careers/ and https://www.linkedin.com/company/iterable/jobs/. Iterable is not affiliated with impostors and reserves the right to take legal action against such individuals/entities. Iterable is an Equal Employment Opportunity employer committed to diversity and inclusion.