Luxury Account Director, Eastern Europe

IHG Hotels & Resorts is a leading global hospitality company, offering a diverse portfolio of brands and opportunities for career growth.

About the Role

Elevate your career by managing a large portfolio of the most prestigious luxury accounts in the travel industry. This role focuses on establishing strong relationships with our luxury leisure portfolio in Eastern Europe, primarily working with top-tier luxury travel agents and tour operators. You will make a lasting impact by delivering outstanding commercial results across our Luxury & Lifestyle brands globally, while shaping strategic partnerships across the market. This role is remote and can be based in either Poland or Hungary.

Your Day-to-Day Responsibilities

• Drive revenue, production, and market share growth across the account portfolio, achieving sales targets.
• Own the account relationship with a clear focus on Luxury & Lifestyle brands, providing a 360° view of the partnership.
• Understand individual account needs and design tailored solutions that maximize returns for both client and business.
• Formulate account strategies to optimize performance and unlock strategic opportunities.
• Engage and align global and regional sales teams, regional leadership, hotel operations, and functional groups.
• Deliver end-to-end strategic account management, including account planning, performance updates, RFPs, brand differentiation, agency events, roadshows, and B2B marketing.

What We Need From You

Experience is valuable, but mindset is everything. We’re looking for someone with the energy, resilience, and adaptability to succeed in a fast-paced, relationship-driven, and highly competitive market.

You’ll Bring:

• A strategic account management mindset with innovative approaches.
• Strong business, financial, and commercial acumen.
• Deep knowledge of Luxury & Lifestyle hotel brands, customers, and the competitive landscape.
• Experience operating in complex, multi-stakeholder environments with senior client engagement.
• A proven track record of planning, executing, and delivering large-scale sales strategies.
• Exceptional communication, negotiation, and influencing skills.
• Strong understanding of hotel sales, marketing, and business planning.
• Awareness of macro-economic and industry trends.
• Commercial agility and the ability to influence across diverse environments.
• International exposure or experience managing accounts with global reach (highly desirable).

Your Ambition. Your Growth. Your Success.

If this is you, there’s Room for You at IHG.