Vice President of Business Operations & GTM Strategy

About the Role

We are seeking a strategic, operationally rigorous, and AI-forward Vice President of Business Operations and GTM strategy to lead and scale our business operations across the go-to-market organization. This executive will be a key cross-functional partner to Sales, Finance, Marketing, Product, and Customer teams, driving operational excellence throughout the customer lifecycle and delivering actionable strategic insights.

The ideal candidate will architect scalable business systems, optimize revenue and customer workflows, and leverage AI and automation to improve productivity, forecasting accuracy, customer outcomes, and operational efficiency. The VP of Business Operations will play a critical role in aligning go-to-market strategy, execution, analytics, systems, and operational excellence to accelerate growth while improving organizational scalability and optimizing customer experience.

What You Will Do

GTM Strategy & Business Operations

• Partner with executive leadership to drive go-to-market strategy, operational scale, and business performance.
• Optimize territory planning, customer segmentation, pricing strategy, and operational execution across the customer lifecycle.
• Lead operating cadence processes, including forecasting, pipeline governance, QBRs, capacity planning, and business performance reviews.
• Establish and monitor key business KPIs across revenue performance, customer engagement, retention, operational efficiency, and productivity.
• Drive alignment across Sales, Marketing, Finance, Product, and customer-facing teams for consistent execution and accountability.

AI Automation & Process Optimization

• Lead the adoption of AI-driven operational capabilities across the go-to-market organization.
• Identify and implement AI-powered solutions to improve forecasting, workflow automation, pipeline intelligence, customer insights, and executive reporting.
• Drive operational AI initiatives to increase productivity, scalability, and decision quality.
• Build and optimize a modern business systems ecosystem for scale, efficiency, and data-driven execution.
• Partner cross-functionally to modernize workflows, enhance automation, and streamline operational processes.

Operational Excellence & Cross-Functional Leadership

• Build scalable operational frameworks to improve sales productivity, forecasting accuracy, and customer outcomes.
• Drive operational excellence across lead management, sales execution, onboarding, renewals, expansion, and customer engagement workflows.
• Establish reporting, analytics, and data governance frameworks for improved visibility, reporting integrity, and decision-making.
• Lead change management initiatives related to systems, operational processes, AI adoption, and GTM evolution.
• Build trusted relationships with executive leadership and develop a high-performing Business Operations organization focused on execution, accountability, and continuous improvement.

What You Will Bring

• 12+ years of leadership experience in Business Operations, Revenue Operations, Strategy, or related functions within high-growth B2B SaaS environments.
• Deep expertise in go-to-market operations, business systems, customer lifecycle management, operational scale, and scalable process design.
• Proven track record in leading operational transformation initiatives, including AI adoption, workflow automation, and data-driven process optimization.
• Strong command of CRM and operational platforms, analytics tools, forecasting methodologies, and SaaS operating metrics.
• Highly analytical with demonstrated success leveraging data for strategic decision-making, operational effectiveness, and organizational scale.
• Exceptional communication, stakeholder management, and cross-functional influence skills.
• Demonstrated ability to lead, develop, and scale high-performing teams in fast-paced, high-growth environments.
• Strong change management capabilities with the ability to operate effectively in ambiguity and build scalable infrastructure from the ground up.
• Experience in B2B SaaS, fintech, payments, AP automation, procurement, or enterprise workflow technology environments is preferred.
• Bachelor’s degree in Business, Finance, or a related field.

You Will Get

• Hybrid work model: Work from the Mountain View, CA office three days a week (Tuesday, Wednesday, Thursday), with remote flexibility for the remainder of the week.
• Stock options.
• Full medical, dental, and vision insurance.
• 401(k) with employer match.
• Access to cutting-edge AI tools, including ChatGPT Enterprise.
• Opportunities for career and personal growth.
• Supportive and experienced leadership.
• Modern, open-concept workspace in an inclusive and dynamic scale-up culture.

Compensation

• Base salary hiring range: $250,000–$290,000 + Bonus.
• Compensation is determined by factors such as location, level, job-related knowledge, skills, and experience.

Why Join Stampli?

Stampli is revolutionizing financial operations with AI, setting industry standards with its AI assistant, Billy, which processes over $105B in invoices annually and saves millions of labor hours for 1,800+ customers. Beyond automation, Billy transforms finance teams by eliminating manual work. With explosive growth and exceptionally low churn, Stampli is expanding its revolutionary platform to cover the entire procure-to-pay (P2P) lifecycle. We pride ourselves on adaptability, integrating with 70+ ERPs rapidly, and maintaining a customer-first approach reflected in our award-winning workplace culture. Stampli has earned multiple Comparably awards, including Best Company Outlook, Work-Life Balance, Compensation, Happiness, and Perks & Benefits. Join a dynamic team where your career will thrive in an environment that champions creativity, collaboration, and growth.