Deal Desk Analyst - US West

About the Role

The G&A team at Datadog is instrumental in scaling the physical space, hiring, onboarding, and financial and legal systems to ensure the business runs optimally. As a Deal Desk Analyst, you will be a critical support function for the Global Sales Team, working cross-functionally with Sales Operations, Billing, Contracts, and Legal teams. This is a growth-oriented position designed to evolve with Datadog’s continuous expansion.

Datadog values its office culture, fostering relationships, collaboration, and creativity. They operate as a hybrid workplace to support work-life harmony for their employees.

What You'll Do

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide expert deal structuring and quoting support to global sales teams.
• Act as a creative problem-solver, balancing customer needs with Datadog’s selling policies.
• Resolve customer satisfaction issues post-deal execution.
• Engage in direct customer negotiations as required.
• Collaborate cross-functionally with stakeholders in legal, contracts, sales operations, order management, revenue, finance, and product management.
• Serve as the primary point of contact and subject matter expert for Sales on deal pricing matters.
• Ensure adherence to internal controls, protocols, and business rules.

Who You Are

• Possess at least 4 years of overall experience, including relevant areas such as sales operations, finance, sales strategy, and sales enablement.
• Have at least 2 years of experience specifically in deal structuring/quoting complex SaaS transactions for a fast-growing, multi-national company.
• Demonstrate working knowledge of revenue recognition principles.
• Comfortable representing the company in customer negotiations and resolving satisfaction issues.
• Exhibit strong attention to detail.
• Proven ability to multi-task effectively.
• Possess strong communication skills.
• Ability to thrive in a fast-paced, high-pressure environment.
• Strong quantitative skills.
• Proficient in MS Word, Excel, and PowerPoint.

Bonus Points

• Experience with Salesforce and CPQ.

Datadog believes in empowering individuals from all backgrounds and understands that not all candidates may meet every qualification. If you are passionate about technology and eager to grow your skills, we encourage you to apply.

Benefits and Growth

• A generous and competitive benefits package.
• New hire stock equity (RSUs) and an employee stock purchase plan.
• Continuous career development and pathing opportunities.
• Comprehensive product training to deepen understanding of Datadog's offerings and market.
• Best-in-breed onboarding experience.
• Internal mentor and buddy program across departments.
• A friendly and inclusive workplace culture.

Note: Benefits and Growth opportunities may vary based on country of employment and employment nature with Datadog.

Datadog offers a competitive salary and equity package, potentially including variable compensation. Actual compensation is determined by factors such as the candidate's skills, qualifications, and experience. Additionally, Datadog provides a comprehensive and inclusive suite of employee benefits, including healthcare, dental, parental planning, mental health benefits, a 401(k) plan with match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The estimated yearly salary range for this role at Datadog is: $68,000—$100,000 USD.

About Datadog

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog

Datadog is committed to equal employment opportunity for all individuals, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by law. We also consider qualified applicants irrespective of criminal history, in compliance with legal requirements. Please refer to our Candidate Legal Notices for more information.

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Information submitted during the application process will be handled in accordance with Datadog’s Applicant and Candidate Privacy Notice. For details on our AI policy, please visit Interviewing at Datadog AI Guidelines.