Senior Software Engineer (Communications Platform)

Change the Way the World Travels

Join GetYourGuide's mission to connect people with unforgettable travel experiences. We are the world's leading marketplace for tours, activities, and attractions, empowering millions to discover what makes a destination truly special. Our commitment is to make every journey extraordinary – including yours.

Team Mission

The Central Services group is a strategic unit within Growth, responsible for foundational platform capabilities that drive GetYourGuide's global operations and customer experience. Our team, Communications Platform, is tasked with developing and maintaining the centralized communication infrastructure, ensuring seamless delivery of critical customer interactions across email, push notifications, SMS, and emerging channels. We own the technical foundation for all customer communications, enabling scalable and engaging experiences worldwide.

Your Mission:

• Collaborate within a cross-functional mission team of highly skilled engineers.
• Continuously improve our codebase, systems, and development processes.
• Design and develop efficient, scalable solutions.
• Enable rapid iteration and customer learning by designing, launching, and iterating on A/B experiments and internal solutions.

Your Toolkit:

• 6+ years of software development experience.
• High proficiency in Java and Spring Boot.
• Experience designing architecture and deploying web applications & services.
• Experience with distributed systems and asynchronous messaging.
• Experience operating at scale, managing CI/CD pipelines, and a cloud DevOps/infrastructure mindset.
• Experience with stakeholder management, technical leadership, and cross-team collaboration.
• Ability to translate ideas into fast, reliable, and maintainable code.
• A positive, proactive team player passionate about software engineering.
• Customer-centric prioritization and data-driven decision-making.
• Hands-on experience experimenting with and leveraging AI.
• Excellent written and verbal communication skills in English, with the ability to explain technical concepts clearly.

Extras That Give You an Edge:

• Experience developing internal SDKs, libraries, API documentation, and developer tooling.
• Familiarity with communication platforms and services (e.g., Sendgrid, Twilio, Postmark, Braze).
• Experience with GraphQL ecosystems.
• Experience with SLO/SLA management and Platform Reliability.
• Experience with security and scalability of asynchronous flows.
• Experience migrating monolithic applications to a service-oriented architecture.
• Experience with A/B testing, hypothesis building, and event-based analytics.
• Prior experience in e-commerce or start-up environments.

How We'll Make Your Career Journey Extraordinary:

• Growth Opportunity: Be part of a leading travel marketplace during a significant growth phase.
• Learning & Development: Access an annual personal growth budget and mentorship programs.
• Global Flexibility: Work from anywhere in the world for 30 days per year.
• Hybrid Work: A balanced approach with three days in the office (Mon, Tue, Thur) and two days of optional remote focus time.
• Collaboration: Engage through quarterly team events and yearly company-wide events.
• Wellness: Benefit from a monthly transportation and fitness budget.
• Perks: Enjoy discounts on GetYourGuide experiences for yourself, friends, and family.
• Additional Benefits: Language reimbursement program and comprehensive health and wellness benefits.

How to Apply:

Submit your CV/resume in English using the form below. For hiring process and culture insights, check out 'how we hire' and 'life at GetYourGuide'. Contact jobs@getyourguide.com for any further questions.

We are an equal opportunities employer committed to evaluating candidates based on skills, not demographics.