Technical Writer, Banking Solutions

Innovation is and will always be the core of SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery.

SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms. We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.

A global company, with rapid growth, innovative people, and a lean organization makes SAP Fioneer a place where you accelerate your future!

About the Role

As a Technical Writer for Banking Solutions at SAP Fioneer, you will create clear and high-quality documentation that makes complex banking software easy to use, legally complete, and suitable for global markets. Working as part of an agile Scrum team, you will contribute directly to enterprise software development for the financial services industry, where user assistance is fully integrated into the product. You will collaborate closely with development, UX, and product management to deliver user-friendly documentation and in-product guidance in English and other agreed target languages, playing a key role in customer success.

Your Responsibilities

• Create and maintain user assistance deliverables such as product documentation, embedded help, UI texts, and multimedia assets.
• Ensure consistent, user-friendly terminology across user interfaces and documentation.
• Work iteratively with developers, UX designers, and product owners throughout the agile development process.
• Participate in reviews, demos, and planning meetings to continuously improve usability and content quality.
• Use modern documentation and collaboration tools to manage content, reviews, and translations.

Qualifications

• Degree in technical writing, translation, or a comparable language-based discipline.
• Ability to explain complex technical concepts clearly and precisely.
• Strong team mindset and intercultural communication skills.
• Excellent written and spoken German and English, ideally first language proficiency.
• Strong collaboration skills and a proactive, quality-driven mindset.
• Interest in the financial services industry.

What We Offer

We offer you a personal and friendly working environment that you can actively shape. You will work in small teams, have the opportunity to take on responsibilities quickly, and contribute a lot of creativity to our collective success. You won’t find rigid hierarchies and bureaucracy here, but instead, you’ll encounter a lot of variety and constant challenges.

We recognize your efforts with an attractive and performance-based compensation package (base salary and bonus) and various benefits, like car or bike leasing.

For mobile work, we provide you with a company laptop and a mobile phone. The role is primarily remote, with regular in-person collaboration in Walldorf (typically 1-2 days per month).