Job Title: Sales Development Representative

About Fin

Fin is the AI Customer Agent company dedicated to helping businesses deliver perfect customer experiences. Our AI Agent, Fin, is the market's highest-performing solution, providing impeccable, always-on customer support across service, sales, and e-commerce. Powered by proprietary AI models, Fin resolves complex issues end-to-end with minimal setup. Founded in 2011, Fin has grown into one of the largest private software companies globally, serving nearly 30,000 businesses. We are driven by core values of pushing boundaries, building with speed and intensity, and delivering exceptional customer value.

What’s the Opportunity?

As a Sales Development Representative, you will be instrumental in laying the foundation for Fin's sales success. Your role involves engaging with prospects and customers to articulate the value of Fin and guide them through the sales process. As the first point of contact, you will create an impactful first impression, building momentum for the sales team and the company as a whole. We are committed to building a world-class sales organization and believe strongly in the growth and development of every new hire. Join a community dedicated to your future as a top-tier closer.

What Will I Be Doing?

• Engage with potential and current customers to assess mutual fit via Fin Inbox, phone, email, and LinkedIn.
• Manage fast-paced conversations while ensuring an engaging and positive experience for prospects.
• Collaborate closely with Account Executives to build pipeline and drive deals.
• Maintain up-to-date knowledge of Fin's product and its value proposition.
• Work with cross-functional partners to continuously improve workflows.
• Participate in team development and mentoring activities.

What Skills Do I Need?

• Excellent written and verbal communication skills.
• Exceptional listening skills and the ability to act quickly on learned information.
• Strong organization and time management abilities.
• Intellectual curiosity and problem-solving aptitude.
• Collaborative spirit and coachability.
• High motivation and self-drive.

Bonus Skills & Attributes

• Bachelor’s Degree preferred.
• 0-3 years of work experience (Sales and/or SaaS experience is a plus).
• Familiarity with systems and tools such as SFDC, Outreach, Chilipiper, LinkedIn Sales Navigator, Gong, Vidu, and Google Suite.

Benefits

• Competitive salary and equity in a fast-growing startup.
• Daily catered lunch, snacks, and a fully stocked kitchen.
• Regular compensation reviews.
• Unlimited access to Claude Code and best-in-class AI tools for experimentation and building.
• Pension scheme with up to 4% match.
• Comprehensive health and dental insurance, including life assurance.
• Flexible paid time off policy.
• Generous paid maternity and paternity leave (6 weeks).
• Cycle-to-Work Scheme with secure bike storage.
• Standard provision of MacBooks (Windows available for specific roles).

Working Policy

Fin operates under a hybrid working policy, requiring employees to be in the office at least three days per week to foster connection, collaboration, and culture, while still offering flexibility.

Culture & Diversity

Fin fosters a radically open and accepting culture, avoiding divisive subjects to maintain a safe and cohesive work environment. We focus on achieving our goals through core values and do not advocate on social or political topics in our communications. We are committed to Equal Employment Opportunity and do not discriminate based on protected characteristics.