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Kundenberater Tourismus (m/w/d) für Vergleichsportal - 100% Homeoffice Start am 10.07.2026

hey contact heroes GmbH🌍 HamburgEstimated: $80,000 - $120,000
RemoteCustomer Service

✨ AI Insights & Summary

Hey Contact Heroes is a leading "work at home" service provider offering a unique opportunity to excel in customer service within the dynamic tourism and travel sector, all from the comfort of your home. This role is perfect for empathetic communicators who thrive on solving customer issues and driving satisfaction in a fully remote, agile environment. If you're seeking flexibility, a supportive team culture, and the chance to be a "Hero" for clients and customers, this is an excellent entry point into a growing company.

About Hey Contact Heroes

Do you already know the Hey Contact Heroes? Not yet? Then it's time! Join the market's number one "work at home" service provider and become a Hero too! We are committed to delighting both our Heroes and our clients every day. Are you looking for a job you can easily do from home? If communication and empathy are among your strengths, and you enjoy advising customers in the tourism and travel industry, then you should do one thing now: Apply!

We are a young, dynamic, and rapidly growing company in the customer service sector. What's special about us: "Hey Contact Heroes" stands for 100% agile working. This means there is no fixed workplace for us. All employees work exclusively from home. Our mission is to help our clients become market leaders in their segment. What benefits us: a lot of commitment, passion, flexible resources, many years of expertise, and our international team structure. All that's missing now is you in our team!

Are you ready to become a Hero?

Responsibilities

  • Your responsibilities include advising, selling (no hard sales), and providing general information about services in the tourism industry.
  • Customer support for new and existing clients, identifying product needs.
  • Handling inquiries quickly via email and phone.
  • As a Hero, you are the primary contact person for our clients' customers.

Qualifications

  • Initial experience in the tourism sector and customer interaction.
  • Very good German language skills (spoken and written – minimum C1).
  • Working with a PC is not a challenge for you.
  • Willingness to work shifts and weekend duties within our service hours from Mon - Sun 7:30 AM - 11:00 PM.
  • You are unbeatable in customer satisfaction, solution orientation, empathy, and likeability.
  • Friendly demeanor and respectful communication.
  • You love making different customer personalities happy.
  • Working from home is a prerequisite for you.

Benefits

  • Your workplace? You work from home in a home office.
  • We provide you with the technical equipment for your work.
  • Monthly home office allowance.
  • Increasing remuneration depending on Hero status.
  • Various working time models in full-time and part-time from 20 hours per week.
  • Digital and comprehensive onboarding for projects.
  • Varied and diverse work routine and an attractive vacation scale.
  • Opportunities for further development and expansion of your skills and knowledge.

Ready to become a Hero? Then apply now!

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Job Overview

Posted6/19/2026
CategoryCustomer Support
SourceArbeitnow

FAQ

Is this position remote?

The Kundenberater Tourismus (m/w/d) für Vergleichsportal - 100% Homeoffice Start am 10.07.2026 role is a remote opportunity. The location specified is Hamburg.

What is the salary?

The salary is not explicitly stated, but is competitive and based on experience.

How do I apply?

You can apply by clicking the "Apply for this role" button above to submit your application on the hiring website.

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