CRM Manager / GTM Systems Manager (m/w/d)

About TKD Solutions

TKD Solutions specializes in telecommunications and mobile working, enabling clients to plan, implement, and manage secure, high-performance, and flexible digital workplaces. We empower businesses with robust mobile services, Enterprise Mobility Management solutions, and secure environments for data and privacy protection.

The Role: CRM Manager / GTM Systems Manager (m/f/d)

We are looking for a dedicated CRM Manager / GTM Systems Manager to join our expanding Sales team at our Langenfeld location. This full-time (40 hours/week) position is crucial for driving our sales operations and customer engagement strategies.

Your Responsibilities:

• Manage the operational aspects of our CRM system (HubSpot) and integrated systems.
• Plan, implement, and optimize automated marketing and sales processes.
• Focus on reporting and Key Performance Indicators (KPIs).
• Develop and execute a comprehensive CRM strategy in alignment with Marketing, Sales, and IT departments.
• Build and maintain automated campaign workflows (Lifecycle, Retention, Reactivation, etc.).
• Support the introduction and enhancement of sales tools and systems (e.g., CRM, quoting, forecasting).
• Collaborate closely with Sales Leadership on sales planning, goal setting, and capacity planning.
• Ensure data consistency and integrity across CRM and ERP systems.
• Steer and implement projects aimed at increasing efficiency and digitalization within the sales department.

What You Bring:

• A completed degree in Economics, Business Administration, or Sales Management.
• Several years of professional experience in CRM management, ideally with a focus on HubSpot.
• Proven experience with reporting tools and data visualization.
• Very good Excel and reporting skills; experience with BI tools is advantageous.
• Solid knowledge of CRM structures, marketing automation, and customer journeys.
• You are a motivated and creative team player.

What Happens After Application:

• An initial 30-45 minute online interview with the department head and HR.
• Following this, a "TKD Day" on-site to meet the team and tasks, OR another one-hour online session with team members and tasks.
• We provide feedback within one week.

What We Need From You:

• A compelling application including CV and work references.
• Your potential start date and salary expectations.

Your Benefits at TKD Solutions:

• Security & Perspective: Permanent employment contract in a steadily growing company.
• Structured Onboarding: Thorough and individual induction with a personal contact person.
• Regular Exchange: Feedback and development discussions for your personal growth.
• Short Paths & Less Bureaucracy: Direct communication with decision-makers and quick idea implementation.
• Work-Life Balance: Up to 3 days per week working in Flex Office.
• Health: On-site company gym, snacks, drinks, and health-related offers (e.g., Health Month, WLP App).
• Top Equipment: Modern hardware for office and Flex Office use.
• Additional Benefits: €50 voucher card (monthly), smartphone with mobile contract, business bike leasing, corporate benefits program, EV charging stations.

To apply: Visit our career page: https://www.tkdeutschland.de/karriere