Sr. Specialist Cloud Database Engineer

At NiCE, we challenge our limits and play to win. We are ambitious, innovative, and set the highest standards. We are seeking a highly skilled and experienced Sr. Specialist Cloud Database Engineer to join our Data Engineering and Database Operations team. This role offers the ultimate career opportunity for individuals who share our drive and commitment to excellence.

About the Role

As a Sr. Specialist Cloud Database Engineer, you will collaborate closely with R&D developers, application teams, and business stakeholders to support and enhance our enterprise database platforms and ETL solutions. You will gain extensive exposure to complex SQL Server environments, cutting-edge cloud technologies, replication architectures, performance optimization, and modern database deployment practices. This position demands strong troubleshooting capabilities, proactive monitoring, and seamless collaboration across agile teams to ensure the utmost availability, reliability, and performance of our critical database systems.

How You'll Make an Impact

• Design, develop, maintain, and support enterprise-grade SQL Server database solutions.
• Configure, maintain, and troubleshoot advanced SQL Server Replication environments, including Transactional and Merge Replication.
• Support and troubleshoot AlwaysOn Availability Groups and other High Availability solutions.
• Perform comprehensive database backup, restore, disaster recovery, and routine maintenance activities.
• Develop and optimize SQL and T-SQL scripts, stored procedures, and other database objects.
• Troubleshoot and maintain SQL Server Integration Services (SSIS) packages and ETL workflows.
• Conduct root cause analysis and resolve database performance bottlenecks efficiently.
• Monitor database environments using industry-leading tools such as SolarWinds DPA or equivalent platforms.
• Collaborate effectively with R&D developers and application teams to resolve database-related issues promptly.
• Provision, configure, maintain, and support AWS RDS for MySQL and Amazon Aurora (MySQL-compatible) database environments.
• Partner with R&D architects to define database strategies, standards, and best practices, optimizing performance across both SQL Server and Amazon Aurora RDS.
• Provide technical leadership and mentorship to DBAs and engineers, promoting best practices and driving database operational excellence across the team.
• Manage database schema, scripts, and configurations within GitHub repositories, adhering to version control best practices (branching, pull requests, code reviews, CI/CD).
• Develop automation scripts and operational tooling, primarily using Python and PowerShell.
• Participate actively in Agile ceremonies, including daily stand-ups, sprint planning, and technical discussions.
• Contribute to continuous improvement initiatives and uphold database operational excellence.

What You Bring

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 8+ years of professional experience as a Database Administrator (DBA).
• Strong hands-on experience with the Microsoft SQL Server ecosystem.
• Advanced knowledge of SQL and T-SQL programming.
• Solid experience in SQL Server Database Administration.
• Hands-on expertise in Backup and Restore, High Availability, AlwaysOn Availability Groups troubleshooting, Database performance tuning and optimization, and Root cause analysis.
• Strong experience with SQL Server Replication (Transactional and Merge Replication are mandatory).
• Hands-on experience with AWS RDS and Aurora (Amazon Aurora MySQL is mandatory).
• Experience supporting and troubleshooting SSIS packages and ETL processes.
• Strong experience with scripting and automation using Python (PowerShell is a plus).
• Familiarity with monitoring tools such as SolarWinds DPA or similar platforms.
• Experience with GitHub and database deployment/version control tools like Redgate SQL Compare.
• Solid experience with Git-based source control workflows (branching, merging, pull requests, code reviews, CI/CD).
• Good understanding of cloud platforms such as Amazon Web Services and/or Microsoft Azure is advantageous.
• Experience with Infrastructure as Code and provisioning tools (e.g., AWS CloudFormation, Spacelift) is advantageous.
• Strong troubleshooting, analytical, and communication skills.
• Experience working in Agile environments and collaborating with cross-functional teams.
• Proven team leadership and mentoring abilities.

What’s In It For You

• Join a fast-growing, technology-driven environment that encourages innovation, collaboration, and continuous learning.
• Work with highly skilled engineers and architects on enterprise-scale database platforms and modern cloud solutions.
• Opportunities to work on challenging, large-scale database environments.
• Gain exposure to cloud technologies and modern data engineering practices.
• Collaborate with global teams and R&D stakeholders.
• Enhance your expertise in performance tuning, replication, automation, and high availability architectures.
• Grow your career through continuous learning and internal opportunities.

Work Model: NiCE-FLEX Hybrid

We operate under the NiCE-FLEX hybrid model, offering maximum flexibility: 3 days remote work and 2 days in the office per week. Office days are dedicated to face-to-face collaboration, technical discussions, teamwork, and innovation, fostering a dynamic environment for problem-solving and idea generation. This model supports work-life balance and productivity while keeping teams connected.

Company Information

NICE Ltd. (NASDAQ: NICE) provides enterprise software solutions used by over 25,000 global businesses, including 85 of the Fortune 100. Our software manages over 120 million customer interactions and monitors 3+ billion financial transactions daily, helping businesses deliver extraordinary customer experiences, fight financial crime, and ensure public safety. Known as an innovation powerhouse in AI, cloud, and digital technologies, NiCE is a market leader with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.