Paralegal - Legal AI & Operations

About Zirtual

Zirtual is a company committed to work-life balance, providing law firms with experienced, practice-area-specific virtual paralegals. Our US-based paralegals are dedicated to exceeding client expectations, offering expertise across various practice areas and states, encompassing both transactional and litigation matters. We support our paralegals with assigned Account Supervisors to foster strong client relationships and ensure smooth operations.

About the Role

We are seeking a highly organized and tech-savvy Paralegal to support a California attorney serving as outside general counsel to an insurance company. This role is ideal for a paralegal who excels at creating order, building systems, and staying at the forefront of legal technology. You will play a key role in managing a growing legal practice, supporting approximately 140 active insurance claims, and driving innovative legal AI initiatives. This position offers substantial opportunities for growth and increased responsibility.

Key Responsibilities

Inbox & Communication Management

• Manage a high-volume email inbox.
• Prioritize communications and flag urgent matters.
• Draft responses and maintain organized correspondence workflows.
• Help ensure important deadlines and follow-ups are not missed.

Legal AI Research & Operations

• Conduct factual and legal research using AI-powered legal tools.
• Assist with monitoring and reporting on AI-related workflows within an insurance claims environment.
• Evaluate information gathered through legal databases and AI platforms.
• Stay current on emerging legal technology and AI developments.

Claims & Matter Tracking

• Monitor and track approximately 140 active insurance claims.
• Maintain accurate records and status updates.
• Help identify issues requiring attorney attention.
• Support database management and reporting efforts.

Systems & Process Development

• Create and improve SOPs, workflows, and organizational systems.
• Develop efficient methods for managing legal work and information.
• Recommend tools and processes that improve productivity.
• Assist with future case management software implementation and setup.

Additional Administrative Support

• Calendar management and scheduling as needed.
• Meeting coordination.
• Project support and special initiatives.

What We're Looking For

The ideal candidate is a proactive problem-solver who enjoys building structure, improving processes, and supporting busy professionals. You should be comfortable working in a fast-paced environment, possess strong attention to detail, and have a genuine interest in technology and learning new tools.

Required

• Paralegal experience or equivalent legal industry background.
• Exceptional attention to detail and organizational skills.
• Strong written communication abilities.
• Experience conducting legal research.
• Comfortable learning and utilizing AI-powered legal tools.
• Ability to work independently and proactively identify solutions.
• U.S.-based candidate.

Preferred

• Experience with legal AI platforms and databases.
• Familiarity with ChatGPT, Claude, or similar AI tools.
• Insurance defense, insurance coverage, or claims-related experience.
• Experience implementing systems, workflows, or operational improvements.
• Case management software experience.

Compensation & Benefits

• You will be compensated as a 1099 independent contractor.
• Expected earnings of a minimum of $28 per hour for paralegal work, and $20 per hour for legal assistant work, depending on client plan size, practice area, and need.
• Hours: Approximately 80 hours per month to start, with potential for growth.
• Schedule: Flexible, with preference for candidates available during Pacific Time business hours.

Note: Zirtual does not guarantee hours or clients. This application is to join the Zirtual contractor network.