Account Executive

About Cyberlogic

Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients across numerous industries, including the international maritime sector, Cyberlogic specializes in IT leadership, cyber security, cloud solutions, and business intelligence. For nearly three decades, Cyberlogic has been committed to enabling digital transformation by delivering unquestionable value. Our delivery focus has established a national and international footprint of loyal clients who rely on our transparent guidance to improve processes, grow businesses, and secure data. Cyberlogic is part of the Hyperclear Technology group, offering a diverse technology portfolio including RPA, BPM, data analytics, and decisioning technology. Through our non-profit, R4C (Ride for a Child), we partner with Bright Start Education Foundation to support learners from underprivileged communities.

Our Values

• We challenge ourselves to be more AWESOME.
• We are driven to KEEP learning and EVOLVING.
• We look beyond symptoms to identify and RESOLVE ROOT CAUSES.
• We hold each other accountable through CANDID and constructive FEEDBACK.
• We respect and care for each other and know we will only SUCCEED if we work AS A TEAM.
• We CARE deeply ABOUT the success of CYBERLOGIC.
• We FINISH WHAT WE START.
• We always GIVE OUR BEST, even if it means putting in the hard yards.
• We KEEP THINGS SIMPLE.

Purpose of Position

The Account Executive will be responsible for creating and executing a Go-To-Market plan to develop new client relationships in the Mid to Corporate Market. This role requires motivation by challenges and excitement in growing a business through creative thinking and collaboration, with a strong drive to support client priorities by matching them with robust and viable solutions. A successful candidate will consistently source, solution, and close net-new logos while maintaining the highest level of customer satisfaction.

Key components of the role include:

• Establishing professional and consultative relationships with client stakeholders, up to C-level where applicable, across a range of small, mid-sized, and large accounts by understanding their unique business drivers and matching them with solutions aligned to their OKRs (Objectives, Key Results).
• Crafting proposals and closing deals to consistently meet or exceed sales targets.
• Collaborating cross-functionally with other relevant teams to create and refine strategies, processes, and policies that drive organizational growth.
• Collaborating with external business partners (vendors, OEMs, etc.) to drive mutually beneficial outcomes for shared prospects and clients.
• Transforming one-off Client Engagements (Professional Services) into sustainable MRR opportunities (cross-sell Hosting/Support Services).

Key Responsibilities

• Developing Sales Plan: Create a comprehensive sales plan to reach and exceed annual and quarterly sales quotas.
• Lead Generation: Build and execute strategies to identify and seek new leads and opportunities in the Cyber Security and Business Intelligence (BI) markets.
• Account Planning: Define clear plans to convert prospects into closed-won opportunities. Identify and engage decision-makers and key influencers, persuading them to take action using best-practice sales methodologies.
• Account Management: Grow new accounts through cross-selling and upselling.
• Industry Knowledge: Continuously refresh insights, knowledge, and understanding of the broad IT technology industry, solutions, and strategies.
• Presentation and Proposal Building: Professionally and effectively communicate Cyberlogic’s solutions to new prospects through presentations, written proposals, RFP responses, and regular business correspondence.
• Pipeline Management: Follow sales processes and procedures, including creating and maintaining monthly/quarterly sales forecasts and ensuring excellent CRM hygiene.
• Vendor/Partner Ecosystem Management: Build relationships with key partner/vendor stakeholders to execute joint account and market development opportunities, leading to new solutions and revenue sources and maximizing co-selling opportunities.
• Data/Performance Analytics: Assist in monitoring and analyzing objectives and key results (OKRs) to evaluate sales campaign effectiveness. Contribute insights to optimize strategies and improve ROI of sales/demand generation activities.

Key Requirements

• Outstanding commercial sales acumen derived from previous experience in a sales or account management role, preferably within IT/Cloud services, Cyber Security, or Data Analytics and Intelligence industries.
• Demonstrable understanding of one or more of the following: IT & Cloud Infrastructure and Services, Cyber Security, or Business Intelligence and Data Analytics.
• Strong analytical skills with the ability to derive actionable insights from data.
• Comfort working in a fast-paced environment with a demonstrated desire to grow and achieve personal and work goals.
• Meticulous attention to detail.
• Ability to collaborate effectively within a cross-functional, geographically dispersed team.
• Proven ability to work autonomously in a remote/hybrid environment.
• Exceptional organizational, presentation, and interpersonal skills.
• Exceptional written and verbal communication skills, with the ability to tailor messaging to different personas and business priorities.
• Leadership qualities and a deep desire to nurture those skills and competencies.

Qualifications & Experience

• 5+ years of relevant B2B sales and/or account management experience.
• An excellent sales track record selling technology solutions within Cyber Security, Technology Solutions, SaaS, or Professional Services (Consulting).
• Bachelor’s degree in Business, Technology, or a related field. Additional education/certifications are desirable.
• Experience in acquiring key new logo customers (Hunting).
• Established network of client relationships.
• Skilled Solution Seller with a proven ability to build proposals.
• Ability to operate at a C-Level within prospects and customers (CIOs, CTOs).
• Familiarity with established sales methodologies such as MEDDIC or Value Selling is preferred.
• Familiarity with CRM tools such as Salesforce, HubSpot, or similar is desirable.
• Leadership experience (formal and/or informal) is a plus.

Note: If working from home, it is your responsibility to ensure uninterrupted internet connectivity and a suitable work environment to deliver optimal performance and productivity.