Chief of Staff, Data

About Coursera

Coursera, now united with Udemy, is a global leader in skills development, dedicated to providing universal access to world-class learning. We partner with top universities and industry leaders to offer a vast catalog of courses, Specializations, Professional Certificates, and degrees. Our innovative platform, enhanced by AI, empowers millions of learners and organizations worldwide to upskill and reskill in high-demand fields. As a Delaware public benefit corporation and B Corp, we are committed to making a positive global impact.

Why Join Us

At Coursera, we seek inventors, innovators, and lifelong learners ready to shape the future of education. You will contribute to building global programs and tools that empower millions in online learning. Our team thrives on a customer-first approach, rapid iteration, and a commitment to metrics that matter. We are a globally distributed team that values intentional collaboration, complex problem-solving, and achieving key milestones together. Our virtual hiring and onboarding process ensures a seamless integration, allowing you to make an impact from anywhere.

Job Overview

We are looking for a highly capable Chief of Staff to join our team and serve as a strategic integrator for the Chief Data Officer (CDO). This role is crucial for ensuring the Data organization scales effectively, translating company strategy into a cohesive operating system that drives alignment, accountability, and results across multiple teams. You will operate at the intersection of strategy and operations, enabling the executive and leadership team to achieve Coursera's goals with enhanced clarity, speed, and discipline.

Objectives of this Role

• Translate company strategy into functional operating systems that connect priorities, plans, and execution across teams.
• Drive cross-functional alignment within and adjacent to the Data organization, fostering shared accountability for results.
• Design and evolve frameworks that bring structure, discipline, and visibility to planning, goal-setting, and performance tracking.
• Enable high-quality decision-making through data, narratives, and governance models that clarify tradeoffs and resource allocation.
• Ensure organizational readiness and adaptability, balancing scale with speed as Coursera continues to evolve.
• Strengthen the leadership system within the Data organization, increasing focus, follow-through, and clarity across teams.

Responsibilities

• Manage and continuously improve the CDO Organization's operating rhythm, including timely review and action of key performance indicators (KPIs).
• Partner with executive-enabling functions (People, Finance, Administration) to drive the CDO's strategic change and improvement initiatives organization-wide.
• Drive the strategic and operational planning system for the CDO organization, defining and improving processes for effective team management and visibility into results.
• Oversee a portfolio of strategic projects, structuring and driving complex, ambiguous initiatives, and building consensus with senior leadership.
• Lead employee engagement strategy in collaboration with the People Business Partner, crafting initiatives that foster a positive, inclusive, and dynamic work environment.
• Create cross-functional connections between the CDO's organization and adjacent functions to accelerate decision-making and remove friction.
• Facilitate strategic meetings, ensuring alignment and driving follow-through on action items. Represent the CDO in cross-functional meetings and projects.
• Build and develop relationships with the CDO's direct reports and other key individuals, identifying opportunities for improvement in existing ways of working and defining new strategies.

Required Qualifications

• 12-15 years in a business or executive management role.
• In-depth experience driving results in a Data organization.
• Extremely versatile, dedicated to efficient productivity.
• Experience defining, planning, and driving top-level strategic initiatives.
• Excellent communicator in written and verbal form.
• Demonstrated experience organizing and directing multiple teams and departments.
• Proven track record of a data-driven approach to complex decision-making.

Preferred Qualifications

• Master’s degree in Business Administration or similar field.
• Experience with data analysis.
• Experience with budget management.
• Consulting experience with a focus on operations management.
• Proven success in a project management role.
• Nimble business mind with a focus on developing creative solutions.
• Strong project reporting skills, with a focus on interdepartmental communication.

Compensation

• US Zone 1: $188,480 - $235,600
• US Zone 2: $180,120 - $225,150
• US Zone 3: $167,200 - $209,000
• US Zone 4: $155,420 - $194,275

Our total rewards package includes competitive pay, comprehensive health benefits, bonus and RSU equity programs, and global perks.

• US Pay Zones:
• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

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