LMMS Underwriting Manager

About Liberty Mutual Mobility Solutions (LMMS)

Liberty Mutual Mobility Solutions (LMMS) is an innovative practice dedicated to addressing the unique risks associated with the sharing economy and new mobility marketplace. Leveraging Liberty Mutual's extensive expertise in commercial and personal lines, LMMS provides tailored insurance solutions and nuanced pricing strategies. Our integrated approach combines creative commercial underwriting with actuarial, product development, client, and claims teams to deliver a robust insurance experience. Join our expanding underwriting team to foster change, drive innovation, and partner with brokers and businesses to support the growth of this vital segment.

About the Role

As an LMMS Underwriting Manager, you will lead a team of underwriting professionals responsible for both retaining existing business and pursuing new opportunities. Your primary goal will be to achieve a balanced, profitable, and high-quality book of business while safeguarding company assets. This role involves managing complex accounts, which may include some of the largest risk transfer opportunities and renewals, characterized by intricate risk-sharing structures and evolving coverage language. You will be instrumental in risk assessment, coverage and pricing analysis, broker/partner management, and contributing to industry thought leadership. Success in this role requires strong analytical, communication, and negotiation skills within a dynamic and collaborative environment. You will cultivate and maintain effective business relationships with both internal and external stakeholders.

Responsibilities

• Leadership: Oversee the retention, acquisition, and development of senior underwriting talent. Provide formal management, guidance, mentorship, and coaching to underwriters, focusing on both technical and professional skill enhancement. Cultivate an environment that encourages innovation, continuous improvement, and product development.
• Risk Selection: Develop and implement strategies to enhance risk quality assessment and elevate underwriters' skills in qualifying, selecting, and evaluating sharing economy and new mobility risks. In addition to staff management, you may also be responsible for underwriting complex accounts directly.
• Agent/Broker Relationships: Establish and maintain strong relationships with key agents and brokers. Foster the development of underwriters' technical, negotiation, communication, and deal-making capabilities.
• Portfolio Management: Analyze portfolio performance using profitability metrics, evolving risk scenarios, outcome and volatility ranges, reinsurance data, opportunity metrics, and industry trends. Define the underwriting team's execution strategy and oversee its implementation to continuously improve the portfolio in alignment with team objectives. Serve as the primary custodian of capital for your team.
• Quality Audit and Account Review: Collaborate with the LMMS SUO and OOU to ensure all files comply with regulatory requirements and internal documentation standards. Coach underwriters on articulating their thought processes and decision-making in account reviews and file documentation.

Qualifications

• Bachelor's degree or equivalent training, plus a minimum of 6 years of relevant and progressively responsible production underwriting experience. An MBA and CPCU Designation are preferred.
• Advanced knowledge of underwriting concepts, practices, procedures, and techniques, including coverage issues, product lines, pricing, and the competitive landscape. Prior experience with commercial fleet and HNOA auto underwriting, or product management in related functions, is highly preferred.
• Deep understanding of the P&C industry, including competitor intelligence gathering, insurance product pricing, financial drivers of profitability, and comprehensive knowledge of legislative and Department of Insurance regulations.
• A minimum of two years of previous people management or supervisor experience is preferred. Prior management experience within the insurance industry is also preferred.
• Demonstrated ability to be both a strategic thinker and a hands-on contributor, possessing expert knowledge of all products and a passion for achieving results.
• Proven ability to effectively interact with brokers and internal departments.
• Strong verbal and written communication, and organizational skills.
• Excellent negotiation, analytical, and decision-making skills.
• A self-starter with a proactive approach to identifying and addressing opportunities and challenges.
• Strong relationship-building, negotiation, influencing, and persuasive skills.

About Us

At Liberty Mutual, we are committed to creating a workplace where everyone feels valued, supported, and can thrive. We foster an environment that welcomes diverse perspectives and experiences, with inclusion embedded in our culture. This is reflected in our comprehensive benefits, workplace flexibility, professional development opportunities, and Employee Resource Groups. We believe that each employee plays a vital role in cultivating an inclusive culture where everyone can make a meaningful impact.

We value your hard work, integrity, and commitment. Our benefits are designed to support your life and well-being. Learn more about our benefits at https://www.libertymutualgroup.com/about-lm/careers/benefits.

Liberty Mutual is an equal opportunity employer. We prohibit discrimination based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or any basis prohibited by law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco