AI Engineer

About the Team

The teams at Miro are at the forefront of driving AI-powered innovation across the platform. They build robust technical foundations, develop engaging product features, and create intelligent capabilities that transform user interaction with content on the canvas. Their work is foundational to Miro's evolution, encompassing structured widget capabilities, AI platform infrastructure, and intelligent features that anticipate user needs.

About the Role

As an AI Engineer, you will design and build AI-driven capabilities that enhance how users create, transform, and collaborate on Miro's canvas. This role involves bridging AI innovation with product delivery, shipping delightful, safe, and reliable experiences that leverage cutting-edge LLMs while maintaining Miro's renowned performance and polish.

What you’ll do

• Design, develop, and ship AI-driven capabilities, including agents, intelligent assistants, context-aware prediction, and generative AI, using Python, LLMs, TypeScript, React, Canvas, and WebGL.
• Engineer high-performing AI workflows leveraging LLMs (OpenAI, Anthropic Claude, Google Gemini), prompt engineering, and generative techniques, ensuring reliability, scalability, and maintainability.
• Execute end-to-end AI projects from conceptualization and prototyping to production code, collaborating closely with product managers, designers, and engineers.
• Experiment and iterate on AI capabilities within your team domain, staying abreast of emerging AI tools, frameworks, and techniques.
• Champion best practices in AI system development, including evaluations, LLMOps, CI/CD, observability, and ethical AI principles.
• Measure and optimize AI performance, establishing benchmarks for user engagement, model accuracy, latency, error rate, and drift.
• Write clean, well-tested, maintainable code, participating in code reviews and technical discussions.
• Troubleshoot and resolve production issues, ensuring high availability and performance.

What you’ll need

• 3+ years of professional experience delivering AI-first capabilities in customer-facing products.
• Excellent communication skills, able to translate complex technical concepts for non-technical stakeholders.
• Strong Python skills and familiarity with FE technologies (e.g., TypeScript, React).
• Demonstrated expertise in prompt engineering and context engineering using top-tier LLMs (OpenAI GPT, Anthropic Claude, Google Gemini).
• Ability to develop high-quality, production-ready code within complex codebases.
• Experience with LLM evaluation frameworks and building effective evaluations.
• Solid understanding of ML fundamentals, including probabilistic modeling, evaluation techniques, and deep neural networks.
• Experience with LLMOps and cloud services (AWS, Azure, Amazon Bedrock, etc.).
• AI-First Proficiency: Experience integrating AI into development workflows for tasks like debugging, log analysis, or rapid feature prototyping and shipping.

Nice-to-have:

• Experience with rendering technologies like WebGL, Canvas API, or 2D graphics libraries (PixiJS, Skia).
• Real-time technologies experience (WebSocket).
• Vector databases, RAG pipelines, LangChain, or agent frameworks.
• Multi-modal AI or long-context handling.
• ML frameworks: PyTorch, TensorFlow, Hugging Face Transformers.

What's in it for you

Miro offers a comprehensive global benefits package, typically including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Specific benefits may vary by location.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas allows teams to lead engaging workshops, design products, brainstorm ideas, and more. Co-headquartered in San Francisco and Amsterdam, Miro serves over 100M users and 250,000 companies. Founded in 2011, Miro has over 1,600 employees across 13 global hubs.

Miro fosters a culture of dreaming big, working hard, and staying humble. Collaboration is central to their mission, aiming to create a supportive, welcoming, and innovative environment. Miro is committed to building diverse and inclusive teams where everyone can belong and contribute.