Specialty Care Navigator, Eating Disorders

Specialty Care Navigator, Eating Disorders - Remote

About

Spring Health is revolutionizing mental healthcare by removing barriers to access. Our clinically validated technology, Precision Mental Healthcare, delivers tailored care—therapy, coaching, medication, and more—to individuals based on their unique needs. We partner with over 450 companies, serving 10 million people globally, including major brands like Microsoft, Target, and Delta Airlines. Our innovative platform generates a net positive ROI for employers, validated externally for net savings. With significant funding and a $3.3 billion valuation, we are expanding access to mental healthcare worldwide.

Responsibilities

• Conduct telephonic screenings, brief interventions, and refer members to appropriate eating disorder treatment.
• Apply active listening, psychoeducation, and motivational interviewing to support member goals.
• Coordinate care plans and facilitate referrals within the Spring Health network.
• Provide crisis management and safety planning as needed.
• Maintain accurate and timely documentation within internal systems and EHR.
• Collaborate with cross-functional teams (care support, provider ops, billing, etc.).
• Contribute to program development, team onboarding, and process improvements.

Requirements

• Independently licensed mental health professional (LCSW, LMFT, LPC) is firmly required.
• Ability to work Monday through Friday, 9am-5pm PDT or MDT is firmly required.
• 2+ years of clinical experience working with eating disorders is firmly required.
• Proficiency with motivational interviewing, diagnostic assessment, and triage.
• Knowledge of evidence-based treatments for ED (CBT-E, Family-Based Treatment).
• Strong communication, organizational, and tech skills.
• Commitment to diversity and inclusion.
• Bilingual proficiency (preferred).
• Experience in working with adolescents (preferred).