Sympathischer IT Support (m/w/d) gesucht

IT-Support Specialist (m/f/d)

About

We are a modern and successful system house looking for reinforcement in IT support. You can expect a varied field of activity, exciting customer projects from the region, and a collegial team that supports your professional and personal development. Beginners, graduates, or newly trained IT specialists are explicitly welcome.

Responsibilities

• Receive, analyze, and process incoming support requests via phone, email, and ticket system.
• Provide competent support to users with hardware and software problems in daily IT operations.
• Analyze errors and troubleshoot issues in the Microsoft Windows environment and with standard applications.
• Install, configure, and deploy clients, notebooks, printers, and mobile devices.

Requirements

• Ideally, you have initial professional experience in 1st and/or 2nd level support.
• Team spirit, strong communication skills, and a friendly demeanor characterize you.
• You enjoy direct interaction with users and convince with your service-oriented approach.
• Your German language skills are fluent.
• Travel is limited to regional customer assignments and is generally manageable.