Senior Staff Engineer, Salesforce Health Cloud

Salesforce Health Cloud Solution Architect

Company: Nagarro

About Nagarro:
Nagarro is a Digital Product Engineering company that is scaling rapidly. We build products, services, and experiences that inspire, excite, and delight across all devices and digital mediums. With over 18,000 experts in 39 countries, we foster a dynamic and non-hierarchical work culture. We are looking for talented individuals to join our growing team.

About the Role:

We are seeking a seasoned Salesforce Health Cloud Solution Architect to lead end-to-end solution architecture and delivery for large, enterprise healthcare implementations. This role requires deep expertise in Health Cloud features and the ability to translate complex healthcare business requirements into scalable Salesforce solutions.

Responsibilities:

• Lead end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare implementations.
• Drive architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation.
• Define and govern integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7.
• Lead all phases of the delivery lifecycle: requirements, solution design, development, testing, deployment, and post-go-live support.
• Provide technical governance, conduct design/code reviews, and manage architectural risks and technical debt.
• Lead and mentor multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams.
• Collaborate closely with program managers to manage scope, timelines, risks, and delivery commitments.
• Drive innovation and continuous improvement, including Proofs of Concept (PoCs), adoption of new Salesforce Health Cloud features, and platform enhancements.
• Participate in roadmap planning, release strategy, and long-term platform evolution discussions.
• Understand client business use cases and technical requirements, translating them into technical designs.
• Map decisions to requirements and translate them for developers.
• Identify and narrow down the best solution options to meet client requirements.
• Own the overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI).
• Act as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices.
• Review and approve high-level and low-level technical designs, ensuring alignment with enterprise architecture standards.
• Ensure adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards.
• Guide teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs.
• Act as a bridge between business stakeholders and Salesforce technical teams.
• Collaborate with Salesforce Architects and Developers to design scalable, best-practice solutions.
• Validate solution feasibility against Salesforce platform capabilities and project constraints.
• Prepare and maintain process flows, business process models, functional diagrams, and documentation.
• Participate actively in Agile/Scrum ceremonies.
• Support user adoption through training materials, user guides, and release notes.
• Analyze existing Salesforce implementations and recommend process improvements.
• Define guidelines and benchmarks for Non-Functional Requirements (NFRs).
• Write and review design documents explaining overall architecture, framework, and high-level design.
• Review architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc.
• Develop and design the overall solution for defined functional and non-functional requirements.
• Understand and relate technology integration scenarios and apply learnings.
• Resolve issues through exhaustive root cause analysis.
• Carry out PoCs to ensure suggested designs/technologies meet requirements.

Requirements:

• Total Experience: 7.5+ years
• Deep expertise in Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management.
• Strong leadership in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions.
• Hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs.
• Strong understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management.
• Hands-on experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, Jenkins.
• Strong experience working in Agile / Scaled Agile environments.
• Excellent communication, leadership, decision-making, and stakeholder management skills.
• Mentoring team members and holding them accountable for high standards of delivery.
• Ability to understand and relate technology integration scenarios for complex troubleshooting.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.