Programmatic Account Manager

Programmatic Account Manager

Company: NBCUniversal
Location: Not Specified (Hybrid)
Salary: $85,000 - $115,000 base + sales incentive commission eligible

About the Role

Join NBCUniversal's One Platform Ad Sales organization as a Programmatic Account Manager. This strategic role acts as a partner to Clients & Sales Account Executives, responsible for managing and growing NBCU’s partnerships with Advertisers to enable them to reach their business objectives. You will play a key part in ensuring campaign success and communicating key campaign learnings to better support our clients.

As a Programmatic Account Manager, you will:

• Support the full sales cycle, from proposals through execution for programmatic campaigns.
• Manage and develop client relationships.
• Proactively identify strategic approaches for new or incremental opportunities, including upselling products and services.
• Contribute to revenue, advertiser education, and advertiser satisfaction through establishing and building trusted client relationships.
• Deliver a best-in-class partnership experience for NBCU advertising clients and their campaigns.
• Maintain a high standard of operational excellence while executing effective, performance-driven campaigns.
• Align closely with other client services team members and cross-functional groups.

Responsibilities Include:

• Build and manage relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships to gain marketplace intelligence.
• Work synergistically with internal teams (Sales, Client Teams, Streaming & Data Products, Content Partnerships, Planning, Marketing, Research, Ops, etc.).
• Support day-to-day client deliverables across the pre-sale and post-sale lifespan of PG and PMP campaigns. Lead communication for all internal deliverables related to client and sales support.
• Troubleshoot and support any technical or creative issues related to bid requests, win rates, optimization levers, audience targeting, pricing, and fees, ensuring smooth campaign execution.
• Collaborate effectively with internal cross-functional teams and DSP and SSP partners.
• Work with internal cross-functional teams including Pricing, Inventory, Ad Ops, and Measurement to ensure successful campaign executions and troubleshoot client issues.
• Analyze data to understand trends, clearly communicate the “why” behind results, and deliver actionable insights and recommendations to internal and external partners.
• Develop campaign strategies and audience targeting recommendations that align directly with client and campaign KPIs.
• Maintain up-to-date knowledge of NBCU features and audience trends, serving as an external product expert, educating clients on new and existing ad solutions and advising on best practices.

Qualifications

• 3+ years of programmatic experience at a media company or agency.
• Experience contributing to revenue, advertiser education, and advertiser satisfaction.
• Hands-on experience in SSPs and/or DSPs.
• Passion for data, process, customer success, and working cross-functionally with stakeholders.
• Ability to foster strong internal and external relationships.
• Excellent interpersonal and client communication skills; experienced presenter and negotiator.
• Self-starter with the ability to work independently as well as collaboratively.
• Deadline-driven and process-oriented personality, comfortable working in a fast-paced, dynamic, and growing business.
• Strong analytical reasoning and problem-solving skills.

Additional Requirements

• Hybrid: This position is designated as hybrid, generally contributing from the office a minimum of four days per week.

Benefits

This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.