Account Manager, HD Platform at Vetcove

About Vetcove

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms includes a market-leading procurement marketplace, an ultra-modern home delivery e-commerce experience, and a next-generation practice management system. Over 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for millions of pets each year.

We are modernizing the $50 billion+ animal health industry by providing veterinary organizations with the tools they need to focus more on patient care. Backed by Y Combinator and top venture investors, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate individuals to help shape the future of veterinary care.

What You'll Do:

• Serve as the primary point of contact for all client day-to-day communication and oversight.
• Craft agendas, facilitate weekly meetings, and track action items for key accounts.
• Collaborate with cross-functional teams to stay informed on the latest business initiatives for the Vetcove product and effectively communicate these to clients.
• Project manage catalog updates, marketing campaigns, and ad hoc reporting requests for key accounts.
• Analyze account performance and create presentations to deliver performance updates and optimization opportunities to key stakeholders.
• Work with product and engineering teams to manage the client feedback loop, identify bugs, and facilitate resolutions.
• Collaborate with onboarding and implementation teams to onboard new acquisition clinics.
• Nurture corporate relationships to foster affinity, loyalty, and trust in the Vetcove HD platform.

You Should Have:

• 2+ years of experience in account management.
• Bachelor's Degree.
• Exceptional verbal, written, and presentation skills; comfortable presenting to Senior Leadership contacts.
• Excellent time and process management skills.
• Experience developing client-facing reports with actionable insights and recommendations.
• Experience developing and presenting data analyses and partner business reviews.
• Strong working knowledge of the Microsoft Office suite, with an emphasis on PowerPoint and Excel.
• Interest in client relationship building and willingness to travel for client-facing events.
• A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment.

Benefits (Full-Time Roles):

• 100% remote within the USA.
• Medical, Dental, and Vision Insurance.
• Automatic 401k contribution.
• Employee referral program.
• At-home office setup.
• Bi-annual company retreats.
• Open vacation policy.
• Equity.
• Monthly team events.

The typical base pay range for this role across the U.S. is: $70,000/year - $110,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $75,000 - $90,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity, or other incentives.

In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details.

Attention All Job Seekers!

Be informed about recruitment scams. Our job listings are exclusively on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Communications will only come from verified @vetcove.com email addresses. Always independently verify job postings on our official careers page. We will never request sensitive personal or financial information during the application process. Report any fraudulent activity immediately to our recruiting department.

Employment is contingent upon successful completion of a background check.

Vetcove is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds. If you require accommodations during the application or interview process, please let us know, and we will make every effort to accommodate your needs.