Order-to-Cash (O2C) Reference Data Analyst

About Nestlé Health Science

At Nestlé Health Science, we merge nutrition, science, and wellness to empower healthier lives. Our portfolio includes brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, and Compleat Organic Blends®. We also offer innovative medicines for gastrointestinal and metabolic diseases. We foster an environment where diverse views are valued, bold moves are encouraged, and entrepreneurial spirits thrive. We are committed to professional growth and celebrating achievements, offering dynamic career paths, robust development, and benefits that support overall wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition.

Position Summary

The Order-to-Cash (O2C) Reference Data Analyst is responsible for analyzing, coordinating, and managing data that supports O2C processes outside of the standard Master Data scope. This role ensures data accuracy, supports operational efficiency, and drives data-driven decision-making across O2C functions while partnering with cross-functional teams to meet business and customer needs.

Key Responsibilities

• Coordinate, analyze, and manage reference data across O2C processes including demand capture, customer shelf life, order filtering, resolution cockpit, claims & deductions, and returns/refusals.
• Maintain and support Customer Material Info Record (CMIR) data and related systems.
• Own and manage key systems and tools, including the Hybris B2B Customer Portal (training and catalog management), Sample Order Team room (training, approvals, and product setup), and Notice Distribution System (NDS) for data quality, analysis, and cleansing initiatives.
• Develop custom reports and dashboards using tools such as Power BI, Excel, and Power Query to support business insights and decision-making.
• Lead and support continuous improvement initiatives focused on operational efficiency and process optimization.
• Manage communication regarding critical incidents and business impacts.
• Collaborate with cross-functional teams (Sales, Logistics, Quality, Customer Service, etc.) to ensure alignment with business and customer needs.
• Identify issues, analyze root causes, and escalate based on defined criteria.
• Drive a continuous improvement mindset and contribute to achieving organizational KPIs.

Experience and Education Requirements

• Bachelor’s degree preferred.
• 2+ years of experience in Supply Chain or related areas (e.g., Order Management, Logistics, Inventory, Demand Planning).
• Strong analytical skills with the ability to interpret and leverage data for decision-making.
• Experience with reporting and analytics tools (Power BI, Excel, Power Query).
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with SAP, BW, and Business Objects preferred.
• Strong communication, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment and work independently.
• APICS certification (or progress toward certification) is a plus.

Compensation

The approximate pay range for this position is $70,000.00 to $80,000.00. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.

Benefits

Nestlé offers performance-based incentives and a competitive total rewards package, including a 401k with company match, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position.

Company Culture & EEO

We are committed to an inclusive workplace. Nestlé values diversity and offers equal employment opportunities to all applicants. We provide reasonable accommodations for individuals with disabilities during the recruitment process.

This position is not eligible for Visa Sponsorship.

Job Details

• Job Requisition: 401880
• #Salaried