Salesforce Admin

Salesforce Administrator

Company: Genius Sports
Location: [Location Not Specified]
Salary Range: $140,000 - $150,000 USD

THE ROLE:

Genius Sports is seeking an experienced Salesforce Administrator to join our Business Systems team. You will play a key role in delivering scalable, secure, and high-performing Salesforce solutions. As Genius Sports scales its tech teams and aligns acquisitions under a unified strategy, the Salesforce team is at the forefront of onboarding the extensive Genius Sports product catalog, driving commercial enablement, and activating data for personalized marketing campaigns to foster growth.

WHAT YOU’LL DO:

Automation Expertise:

• Proficient in Agentforce configuration for automation using natural language prompts.
• Proficient with Einstein Activity Capture, Conversational Insights, and flows.

Pipeline Efficiency Enhancements:

• Collaborate with stakeholders to improve pipeline efficiency by streamlining processes and enhancing automation through flows and Out-of-the-Box (OOTB) features for better pipeline management and forecasting.
• Implement best practices for lead management, opportunity tracking, and sales forecasting.
• Maintain and scale Quote to Cash journeys in Agentforce Revenue Management.

Marketing Strategy Implementation:

• Work closely with marketing teams to align Salesforce capabilities with marketing strategies.
• Familiarity with marketing automation, journey orchestration, personalization, data segmentation and activation, CRM integration, event management, and campaign analytics.

Data Quality Assurance:

• Monitor platform performance and ensure data quality by maintaining clean, accurate records, especially during the rollout of new capabilities.

User Training and Support:

• Conduct training sessions for end-users to maximize adoption, engagement, and proficiency.
• Oversee all administrative functions within Salesforce, including managing joiners, movers, and leavers, and associated access management.

Business Process Optimization:

• Identify general opportunities for process improvement and recommend solutions.

Analytics Minded:

• Utilize Reports & Dashboards to monitor trends, identify opportunities, and make data-driven decisions.

WHAT YOU’LL BRING:

• Excellent communication skills, with the ability to build strong relationships with stakeholders at all levels.
• A strategic thinker and pragmatic problem solver, able to understand business needs and prioritize accordingly.
• Minimum of 5+ years of experience as a Salesforce Administrator.
• Certified Salesforce Platform Administrator, Platform App Builder, and Sales Cloud Consultant.
• Experienced working with Agentforce Revenue Management or similar billing applications.
• Experienced working with Marketing Cloud (Marketing Cloud Next) or Account Engagement (Pardot).

IT WILL BE A BONUS IF YOU KNOW:

• A Salesforce Certified Agentforce Specialist and Data 360 Consultant, or experience working with Data 360 and Agentforce features.
• Experience working with DevOps tools, such as Copado.
• Experience working with Juro (Contract Generation) and Everstage (Commissions) or similar applications.

Genius Sports offers a competitive salary, benefits plan, and is committed to supporting employee wellbeing and career growth.