Technical Writer

Technical Writer - Nabu Casa (Remote)

Company: Nabu Casa

About Us:

Nabu Casa is the organization behind Home Assistant, the world's largest free and open-source smart home platform, used by over two million households. Founded in 2018 by the core contributors of Home Assistant, Nabu Casa ensures the project's sustainability and prevents burnout. Our guiding principles of privacy, choice, and sustainability are integrated into all aspects of our work. We are a profitable company with no external investors, and every subscription and purchase directly funds the ongoing development of Home Assistant and related Open Home projects.

The Role:

We are seeking a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role where you will be the primary person responsible for making our products accessible to a global community of users and developers. You will create everything from first-time setup guides to in-depth API and integration documentation, working directly with engineers to translate technical complexity into clear, empowering content. Our technically sophisticated community values accuracy and clarity above all, and this role requires someone who can earn the trust of both engineers and users.

What You Will Do:

• Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable.
• Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle.
• Collaborate directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team.
• Continuously audit and improve existing documentation, flagging outdated content, filling gaps, and enhancing structure and tone.
• Define and maintain documentation standards, style guides, and templates to ensure consistency and maintainability of community contributions.
• Triage and act on documentation feedback from the community, support, and internal teams to prioritize improvements that maximize user outcomes.
• Contribute to the developer experience, including API guides, integration documentation, and contributor docs, to support the OHF community and partner integrations.
• Track and regularly report on documentation quality signals, such as support ticket themes and community feedback.

What You Need to Have:

• Strong technical writing skills with a portfolio of developer or product documentation.
• Ability to read and understand code (Python, YAML, REST APIs) sufficiently to write accurate technical content without constant reliance on engineers.
• Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently.
• Experience with docs-as-code workflows (Git, Markdown, static site generators like MkDocs or Docusaurus).
• High autonomy and self-direction; ability to identify documentation needs proactively.
• Strong stakeholder management skills, with the ability to efficiently gather technical information from busy engineers.

It Would Be Great If You Also Have:

• Familiarity with Home Assistant or similar open-source or self-hosted software.
• Experience maintaining documentation for a community-driven project with external contributors.
• A systematic approach to auditing large documentation sets and prioritizing improvements methodically.
• Experience working asynchronously in a remote-first, distributed team.

What We Offer You:

Nabu Casa is a fully remote organization employing people worldwide. You will be a salaried employee in your country. This is a full-time position (40 hours per week). While there is no fixed schedule, we aim for at least 3 hours of overlap for team communication. You will report to our VP Commercial.

We are committed to employee well-being. We provide all legally required benefits for your country, plus a minimal set of benefits for all employees, including:

• Five weeks (25 days) of paid time off.
• Fourteen days of paid sick leave (if not covered by local laws).
• Six weeks of paid and six weeks of unpaid parental leave (usable in the first year after birth).
• A budget for work hardware upon starting (equipment can be kept after three years).
• An annual smart home budget.
• An annual education budget for professional development.
• A yearly performance bonus based on company performance.
• A 50% contribution to your home internet connection fee.
• One day every two weeks dedicated to personal projects.

Compensation:

Nabu Casa aims for a total compensation package at the 75th percentile for the role, seniority, and local market rates. Approximate yearly compensation in primary operating countries:

• Greece: 56,100 EUR
• Hungary: 20,250,000 HUF
• Ireland: 70,500 EUR
• Italy: 64,400 EUR
• Poland: 215,000 PLN
• Portugal: 61,200 EUR
• Romania: 275,000 RON
• Spain: 63,600 EUR
• UK: 73,800 GBP
• Other countries: Compensation to be discussed during the first interview.

These figures may be adjusted based on experience, qualifications, and work hours.

Recruitment Process:

1. Apply for the role.
2. Application review with the hiring manager.
3. HR Screening.
4. Take-home assignment.
5. Interview with the Commercial Team.
6. Interview with the CEO.
7. Offer.
8. Join our team!

To Apply:
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