Sales Development Representative (Construction Industry)

Company: [Client Name Not Specified - U.S.-based Construction and Remodeling Company]

Department: Specialized Roles

Employment Type: Full Time

Location: Philippines

Reporting To: Client via Magic

Compensation: $7.00 / hour (No benefits package included)

About the Client:
A U.S.-based construction and remodeling company with general contracting and plumbing divisions serving residential projects. Led by a hands-on owner, the business is scaling towards $5M in annual gross sales with a strong emphasis on process-driven pre-construction. The team values professionalism, clear communication, and systematic operations to deliver high-quality client experiences.

Description:
This role exists to support the owner by delegating the systematic pre-qualification, vetting, and pre-construction intake process. As the company scales, the SDR will handle first-touch sales calls, educate prospects on the pre-construction workflow, and qualify clients for paid, on-site assessments. The role also reduces the administrative load on field staff by coordinating follow-ups with clients, vendors, and internal teams.

The Impact You'll Make:

Lead Pre-qualification and Intake

• Conduct initial intake calls to capture scope, expectations, timelines, and budget.
• Educate prospects on the company’s pre-construction process and paid site assessment model.
• Determine client fit and readiness before advancing prospects.

Pre-construction Vetting and Agreement Processing

• Guide qualified leads through the A-to-Z pre-construction system and required documentation.
• Set expectations on deliverables, timelines, and fees; process and track pre-construction agreements.
• Schedule paid on-site evaluations only for aligned, ready-to-proceed clients.

Sales Funnel Management and Appointment Setting

• Handle incoming sales calls and referrals; log, track, and nurture leads.
• Maintain pipeline hygiene and automate/standardize repetitive client communications.
• Book and confirm qualified appointments for the owner.

Coordination and Follow-ups (Clients, Vendors, Field)

• Follow up with vendors on material orders and delivery schedules; ensure communication loops are closed.
• Check project status with field teams and relay updates to stakeholders.
• Own communications and reminders to reduce context-switching for field staff.

Operations Support and Data Organization

• Assist with day-to-day administration across general contracting and plumbing divisions.
• Support scheduling, document control, and project-level data review/organization.
• Collaborate with team members to ensure smooth operations.

Skills, Knowledge, and Expertise:
Required:

• Demonstrated construction industry knowledge, including terminology and core processes.
• Proven experience in sales development/appointment setting or client intake for construction or trades.
• Professional phone presence and excellent spoken/written English.
• Strong organization and follow-through; ability to run a systematic intake/vetting process.

Your Superpowers Are...

• Technical: Email and Microsoft 365; Microsoft Teams; Company Cam; Bluebeam; WhatsApp/direct calling; CRM or lead-tracking workflows; fast learner on construction tech.
• Sales/Process: Lead qualification, objection handling, expectation-setting, appointment setting, pipeline hygiene, and script/process adherence.
• Communication: Clear, proactive updates; confident on the phone; professional client-facing demeanor.
• Personal: Process-driven, detail-oriented, reliable, adaptable, and comfortable wearing multiple hats.

WFH Set-Up Requirements:

• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor or higher.
• Internet speed of at least 40MBPS.
• Headset with an extended mic (noise cancellation) and a webcam.
• Back-up computer and internet connection.
• Quiet, dedicated workspace at home.

You Should Apply If...

• You enjoy owning the first impression and qualifying projects.
• You thrive in a structured, process-oriented environment and can improve playbooks.
• You are proactive, follow through on details, and keep communication loops tight.
• You are motivated by helping a growing construction company scale efficiently and professionally.

Working Hours:

• 40 hours per week.
• Monday–Friday, 9:00 am–5:00 pm Pacific Time (Tentative).